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Reviews, get directions and contact details for Hacienda Mexican Grill

Hacienda Mexican Grill
Address: 4500 Valleydale Rd Ste 1400 , Birmingham 35242, AL, US
Phone: (205) 980-7771
State: AL
City: Birmingham
Zip Code: 35242


opening hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-20:00


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Reviews
Diner here was great. Arrived around 5:45 and we were seated and served promptly. Salsa was delicious with chunks onions a cilantro in it. We both ordered vegetarian dinnersquesadilla and Chile relleno. They were both heavy on the cheese but no complaints there. My dinner came with a guac salad which was some of the best guacamole I gave ever eaten. I will eat here again when I am in the area.
We were quickly seated. We waited for a little while before someone came. When the waitress came, she gave us chips and left. Later on, after we had eaten over almost all of our tripsthat much time passed, our drink and food order was taken. We waited and waited. Well, after well over half an hour, we asked for to go boxes. Eventually, I had to get up and ask again for boxes. Well, again we waited. Finally we did get one box and now had to wait for another box. I tasted my food and it was extremely salty. The chicken was not moist. I was just hoping to locate one positive out of it all. Sadly, I can't find one. Oh, wait! Yes, the ladies smile when they greet you and they are very kind. Parking: Crowded parking.
I would not know where you could find better flavorful, not drowned in cheese, breaded, fried vegetarian chile relleno in the Birmingham area.. Salsa for crispy chips comes in a carafe and the house hot sauce is solid, Service is fast and attentive, and the price is on the value side. You can have a long conversations where the line runs between folk art and Kitsch but I do like the whimsical decoration and admire the individuality that creates and shines through such decor. Vegetarian options: No vegetarian option on the lunch Menü but a small menu section offers vegetarian options under $10.
Went here last week for dinner and it was fabulous! The staff was so friendly, service was fast and the food was excellent extra shout out to the salsa. Will definitely be back!
Great Mexican food with nice atmosphere. Covered outdoor seating is available with some unique Mexican decor. Chips and salsa was kept filled while waiting for our food. Ordered soft tacos and steak quesadillas that were as good as anything local.
Don’t normally post negative reviews but this place needs a warning. Restaurant was only about half full but still took forever to get waited on and even longer for our food. Literally an hour. When the food came it was largely inedible. What was offered as carne asada was a thin stringy grey piece of meat cooked to a char on a flattop. No seasoning. No sauce. No pico. Just a small dab of sour cream and some brownish guac. Tacos Al carbon were no better The waiter finally came back and asked how the meal was. We sheepishly said not very good and pointed to our barely touched plates. No I’m sorry or let us take care of that for you. He just walked away and brought the check. I’m sure he knew Times are tough for restaurants but this place was well staffed. Waitstaff and management just stood around talking loudly. And it clearly wasn’t just a bad night for the kitchen. The food was just bad — at $20 a plate. Stay away.
You tend to get one of two experiences here: When they are on, they are ON. The food is tasty, the service is quick and friendly, and the portions are generous When they are not, the food is still tasty, the service is still friendly, and the portions are still generous, but you end up waiting... and waiting... and often end up with orders that are wrong Our most recent visit: My wife's soup was perfect, though she did have to ask for a spoon, no big deal My Fajitas were good... except they had tomatoes I did not ask for, the wrong meat, and I was missing my guacamole and sour cream Our visit before that: My wife got a quesadilla that was had no cheese inside? It was cold shredded cheese on the side My enchiladas verdes were cool and had no cheese, and they forgot my rice and beans So if you visit them when they are on, it's a 5/5 If you visit them when they are off, its a 2/5 Splitting the difference, still worth a visit though!
I'm so glad I decided to come here! Normally at lunch there isn't a crowd here so it's easy to get a table quickly & the service is great here too. I always get the street tacos. I can get a soft drink, a basket of chips & salsa, & 2 street tacos for a little over $9 here!
Great house on the rocks margaritas. NOT bright green or really sweet. Asada tacos are good and reasonable kids meal costs. We have been going since 2015 and always had good experience
This was hands down our favorite Mexican restaurant. We drove from McCalla just to eat here. Even though they are much more expensive then much closer ones. But after ordering some food from here on Friday. And yes I know it's a restaurant and Fridays are busy. But we waited for a Togo order for almost an hour. That cost 70 dollars for 3 people. And we got the worst food and one salsa to split between 3 people. My father in law is in town so we took him to our favorite spot. The item he was looking forward to was missing. My food was smooshed at the bottom of the bag. Because they didn't secure the top of the container. My husband had missing food as well. But the salsa is one of the main reasons we go there. And to put one container and not even half the container was full was more than enough to regret paying 70 dollars and then having to take him to waffle house after so he was full. With the prices they charge and as busy as they stay they can definitely afford to hire staff. And if they hired some staff then they probably would not have a 1 start from me.
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