Hamilton Station Gastropub

Food is pretty bad and service is worse. I called to place a take-out order and a mexican employee named Maria was very rude and acted annoyed that she had to take my order; she kept telling me they were very busy, like too busy to take my order. I ordered two burgers and then because their fries are so salty, asked if I could substitute something for the fries. Maria said they could do onion rings, so I did this. When I went up to pick up the burgers, found they had charged me an extra $4 for the onion rings but Maria had never mentioned the up-charge. The burgers are pretty bad and tasteless and for the same price, you can get a really great burger at Magnolias. Hamilton Station Gastropub used to be called The Beautiful South and the food was a lot better and they didn't have surly employees like Maria working there. Plus the prices were a lot lower but now their prices are about the same as Magnolias but the food is not even close. I won't be going back there anymore for take-out or dine in.
1 8 years ago (13-05-2018)

The first time we went, it was great. Good food and friendly service. The second time we went it was like we entered a different restaurant. Our waitress was inattentive from the start. I ordered steak medium rare, and when I cut into it, it was rare. I sent it back and they had just given me back my same steak! So it was tough (not to mention there was more fat than meat on it) and the sauce they had put on it the first time was now burned. My husband ordered fish and chips... The fish was incredibly bland. We said something to our waitress, who insinuated that I didn't know what medium rare was, and then when we complained again, said she'd never had a complaint about the steak before. As if this wasn't bad enough, I had the pleasure of spending almost $40 for two meals that were not good.
1 8 years ago (02-04-2018)

Food is great, atmosphere good and the back patio is the bomb! Just go! Spend your money local!!
5 8 years ago (26-05-2018)

Great atmosphere, excellent food and live entertainment....
5 9 years ago (03-02-2018)

Great pizza. Friendly staff. Nice atmosphere.
5 9 years ago (12-02-2018)