Hancock Whitney Bank

This bank does not care about anyone but themselves. The security guard is extremely rude and the Administrator are self-center and don't care about costumer service. The teller are nice. Go with any other Bank.

Janell handled an issue I was having with an unauthorized ACH withdrawl beautifully. She took care of it proffessionally, expediently and made sure back office handled it as well. All on a tight time frame on a Friday. She is customer service. She absolutely does care! Thanks Janell!

Janelle O’Brien is the best in the business when it comes to customer service! Thank you.

This bank does not care about its customers at all, and just wants to make money off of them. I have had horrible experiences after 5 years with them. They make it almost impossible to reach them if you do have a problem and have stone age technology.

This is quite possibly the worst bank I have ever had to work with. Whitney Bank is a relic of a time when being the being the biggest fish in this small pond actually meant something. Their services are substandard and horribly dated and the customer is treated with utter contempt. It is time to let this dinosaur go extinct.