Reviews
The physicians may be wonderful, but I was three months into my pregnancy, went in for my appointment expecting to see the physician, and instead saw a nurse practitioner. This would have been fine, but the nurse practitioner was not friendly, disengaged, and very reluctantly tried to hear the heartbeat a second time after the health tech hadn't been able to pick it up and told us the NP would try again. Lab refused to tell me what they were drawing. The health tech was the only friendly person the whole visit.
I would leave 0 stars if I could they don't listen to patients concerns and if you dont have the day of your last period they use only hcgs to decide if you need to see a doctor they disregarded anything I said. They never called me back when I told them I was bleeding and clotting during pregnancy. I ended up having to call and talk to the receptionist just to talk to a nurse and I had a miscarriage because of it.
Best OB doctor Hershberger. Very professional, very personable, and genuinely cares about his patients. Very rare and reminds me why I continue to use this clinic. Thank you for your hard work. We need more people like you.
Dr.Melissa Hague is absolutely amazing. I have been going to her for about 2 years and both her and her nurse Ashley have always been so kind and helpful. They are able to get an appointment for me when I need it and if I call with a question, I always receive a quick call back within 1 business day. Dr.Hague has an amazing bedside manner and I would gladly refer her all day long. Thanks for taking such great care of me!
Have not yet met my doctor Dr. Hague but I am very pleased with staff!! Lisa I believe is her name who is currently filling in for my regular nurse is such a sweetheart! I couldn’t be more pleased with switching to this office. They make me feel very comfortable and are very professional! I highly recommend.
I had an appointment that I had scheduled online and even provided my confirmation for. I took off work for this and drove 35 minutes for a very vulnerable check up on some issues I’ve had for awhile. When I arrived, I was told by the receptionist that online appointments are canceled immediately. She argued with me about how I HAD to have rescheduled it by phone call which I didn’t, and then became extremely short and hostile toward me when I told her that the appointment THEY rescheduled FOR me wouldn’t work. It was a terrible experience for someone in an already vulnerable place and I will not be returning.
We met our deductible at the end of November. I had been waiting to schedule a procedure and when i met with Dr. Lowden she was so willing to work me into her already full December schedule! The surgery scheduler was so friendly and accommodating. I would highly recommend this office! They were quick to call me with how much my insurance would cover and my portion. On the day of the procedure, Dr Lowden stopped in to answer all of my questions, and i never felt rushed in any of our interactions! I felt confident in her care! My experience was fabulous!! In good hands! Thank you so much to everyone who helped me!!
Absolutely love this office! Dr. Hershberger and his nurses are amazing. He knew the right option of the way I should deliver even if it wasn’t what I had planned but was the healthiest option for me and the baby. My questions out of office always forgot answered in a timely manner and everyone was so respectful! I would highly recommend him and his staff!
I had a great experience with Dr. Hague and staff with my second pregnancy /delivery and I continue to be blown away by the Heartland team in my third pregnancy. After testing postive for COVID-19, the team was extremely communicative with me and helped put my worries at ease. Dr. Hague's nurse Ashley promptly returned all of my calls and and was always friendly and helpful. So thankful to be a patient at Heartland right now!
When I first became pregnant my family doctor highly recommended Dr. Whiddon, and I'm so glad she did. Not only is he personable and knowledgeable, but he gets the unpleasant aspects done very quickly. He doesn't flood you with information, but is thorough in his answers to questions. He takes time to chat and makes appointments that would otherwise be dreaded become tolerable and even enjoyable at times. His nurse is also excellent, as is the rest of the staff. I'm glad I chose their services before and after having my first baby, and plan to use them for regular exams in the future.