Reviews
I am so happy I chose to get my paint from a local family owned business! Ronnie gave me great advice, saved me money, and made everything so easy and seamless that I will never buy paint at Home Depot/Lowes again! Thank you so much for your service and guidance!!
I've been a painter/contractor for 17 years: Helm is the greatest paint store in probably the world. They: Know everything about every high-quality product they carry, can match a color like some kinda color ninjas, and treat everyone with kindness and respect. I just take it for granted that I'm going to be happy and get my job done when I walk out of there. AND they now have text ordering! 10 stars y'all.
This is the place to go when you have a house project you're working on. Staff is friendly. Very knowledgeable and their products are top of the line. Ronnie Helm is the best and goes above and beyond to ensure you get the right products for your project.
DO NOT LEAVE YOUR CREDIT CARD ON FILE WITH THEM. I still can't figure out exactly how this happened but they had my card from an exterior paint job in March, and somehow, my contractor bought 225 dollars of supplies on my Amex this morning because the job was tied to him. I spoke with my contractor and he told me it was a mistake on the part of the store, and the store then confirmed. This is completely unacceptable. Speaking to the quality of the paint, it seems wonderful, and the people who work in this store are very accommodating. Just a giant security risk so let this serve as a heads up. Money's too tight to be giving it away.
Helm is the place to go if you want it done right
Great customer service and outstanding products available at all times. Their staff is extremely knowledgeable about what they offer and are always willing to help and answer all questions. Also I find their paint products to be superior than other paint suppliers in town, I would definitely recommend Helm for anyone who’s looking for quality.
Have bought paint here for occasionally for 15 years. The mixing desk is happy to answer amateur questions, and color experts have a very good eye. Always a pleasant trip
Phenomenal customer service, they really helped me out for work needs in a pinch we're based in NY. Above & beyond, thank you!
Mixed experiences lead to the three star review. This was my first time trying Helm Paint. I called the day before and had a Five Star discussion with an articulate, knowledgeable, and helpful man. Based on the call I went there but had a poor experience with the young man that I encountered. He was not very articulate, knowledgeable, or trying to help me. He told me wrong prices, always lower than what they eventually rang up to be. He was doing just the minimums to get me to go away. He came across as just going through the motions, uncaring, doing just enough to get a check...
Best paint store in the city, for service and quality.