Reviews
Honest-1 does a great job. They do a thorough inspection with every oil change, and offer a free change with every 3 paid. Same day service and friendly staff.Service: Oil change
They have always taken care of me to help me find my best options of replacing/fixing the issues I’ve had on multiple cars. Whether it be major repairs or simple inspections and oil changes. If you are going to pay the money to get your work done at a shop then I wouldn’t hesitate to come here again and again and also would recommend my friends and family to come here for exceptional repairs and maintenance.Services: Vehicle Inspection
Super happy with my service received. Was able to drop off for same day and my car was done earlier than they expected to be able to start. Front desk staff was extremely friendly and helpful. I really liked their update/progress system as well. I'll be back!Services: Air & cabin filter replacement
There are two ways auto shops make money: either they have a great reputation and lots of business, or they take advantage of customers who don’t know their reputation for doing so. Quoted over $900 for a brake fluid flush, new pads and rotors in just the front, and an alignment. Called five other shops in the area and received quotes for less than $800 and those quotes included front and rear pads and rotors. Highway robbery. If they didn’t have the Honest-1 Chain name attached to this shop they’d be closing shop like the rest of the grifters.
Been coming here for a while for basic car maintenance. I'm always very pleased with the quality of service. I'm not knowledgeable regarding prices for car work, but I feel like the value is very good, especially considering the quality of the work. Would highly recommend.
Efficient process and they lived up to their name. I know nothing about cars and they could have sold me a costly repair but did not. I have found my mechanic and recommend them.Service: General repairs & maintenance
Went to Vancouver Jeep for a $150 diagnostic and they decided to quote me for $2400 Hester core replacement so decided to call Honest-1 on my way back home doing the walk of shame after hearing the diagnostic. I told all the symptoms over the phone to honest-1 and she scheduled me for that next morning at 8:09 on Saturday, she call me 2 hours later giving me the good news my Ram 2500 diesel, 2018 was blowing hot air again with just a heater core flush which cost me $180 or so compared to Vancouver Jeep! Call this shop if you any a second opinion.
I have been in the automotive world for over 40 years and sue at this shop is one of the best person I have worked with. Very helpful and good customer service Give that lady a raise!!.Services: Vehicle Inspection
I have experienced so many auto shops it's ridiculous, and being as I worked in the automotive parts industry for quite some time, I very well know the good bad and the ugly sides to this industry, and I can say this, from my experience walking into this place for the 1st time, I was greeted professionally, with friendliness, and promptly, I was given a explanation on what it is that will be done, the cost and so on. Susy told me a Lil over a hour, and it was exactly a Lil over a hour. And I am impressed with the thoroughness that they give in regards to what they did and did not do to my truck. She even referred me to other local places for some miscellaneous things that I need done on my truck which to me shows a great deal of business etiquette, open mindedness and friendliness most of all HONESTY. I can respect and appreciate that completely. I will definitely be going back there and I'm gonna send my family members as well. It's a great place !
So, looking at all of the other reviews on here, I will say this: a Businesses do make mistakes, but the owner seems to be trying to do right by replying; At the same time, b the majority of the negative reviews are left by ignorant alias-named chickenshyts who are mad because they attempted to fix their car first prior to bringing it to Honest1, which often makes it harder to fix for anyone diagnosing it. We recently took our ride in for a transmission rebuild, of which they were great, the price was reasonable for what was needed, came w/a 3yr warranty, were provided w/a beater-rental for the week it was being worked on 6 days IS reasonable, and our car ran smooth as new upon getting it back. We are very happy for Honest1 serving us during our transmission being down.Service: Transmission replacement