Hot Concepts Fireplace & Patio

Wanted a good outcome as I read the reviews..... but at the end just like the rest ....pay me for my service call and good luck with your problem did not provide solution or possible repair option ..look elsewhere before this place....poor communication

Great friendly and knowledgeable staff. Excellent technician who was extremely professional. It’s a rare find to have someone on such short notice come and fix my fireplace.

I had a very unpleasant experience with this company. I purchased a Mendota fireplace that has had problems from the beginning. I ended up having to go to a different store to get my problems resolved. I highly recommend not buying from this company.

great customer service and a variety of fireplaces for one to choose from and affordably priced