Reviews
I was going to give the hotel 4 stars, because it is clean, has friendly service, and you can tell they're making upgrades. However, the second night there I woke up in the middle of the night clearly able to hear our neighbor next door first arguing, then their sexual activities. And when I mean clearly, I mean that I could hear every single word. Additionally I don’t think the window in our room was completely installed because I could feel a breeze and kept trying to close it, but it was already closed.
If you don’t mind thin walls, I would recommend this hotel (I happened to be traveling with children and was concerned about their possible experience) as it was fairly priced. It is very close to the subway; however, the subway is not stroller or wheelchair friendly (not the hotels fault).
2
7 years ago (26-04-2018)
I booked a double bed deluxe room and got a free upgrade to executive room. Room was spacious and clean with open balcony side view. Hotel staffs were nice. Subway was 2 minutes walk in weekdays and 7 minutes in weekends. It took 20 minutes to NYC in subway. Location was good, few local stores and restaurants are available in just 5 minutes walk.
5
7 years ago (29-03-2018)
This is the worst hotel I’ve been in ever in my whole entire life. It took my family 2 hours to get a room with no explanation as to why we had to wait. I had a baby with me and we had to stay in a cold ass lobby for those whole two hours with all of our stuff. They said that they were over booked but we had made reservations online. The next day we go out and all of our personal belongings are gone from the room. They kept the important stuff stored in a staff closet in plastic bags but we had to buy some stuff over like waters juice, baby food, lotion ect. Turns out THEY only booked us for one day even though our reservation was clearly made for two. We were a few minutes late of checking out of this horrid place called a ‘hotel’ and they called the room 3 times and banged on the door like the police. When we got down stairs we didn’t have the slip for the $100 deposit because the cleaning people threw it it out and they gave us a hard time!!! Then the guy at the front desk said we were lucky that we didn’t get charged a fee for leaving late. The experience I had here with the staff is by far the worst customer service I have ever experienced anywhere. I am beyond disgusted.
1
7 years ago (23-03-2018)
Great price, staff is very accommodating. Perfect location if you plan on driving into the city. Most rooms have a little balcony or windows that open.
5
7 years ago (17-05-2018)
We stayed at this hotel for 3 nights. The beds are comfortable and the place clean enough. The thing is that if you have noisy room neighbours, you will hear everything. The wall are so thin that you really hear any sounds that is made outside. The first night it was the train. The second and third night, it was people speaking and screaming at 2:30 AM.
Also, there is no parking and honestly the surroundings are not the best.
I also thought there would be breakfast included since I read that somewhere, but it turns out they don't offer it, just coffee and tea.
2
7 years ago (05-04-2018)
