Reviews
Owner Tim is a great guy. He could easily gouge tourists being right across from Betsy Ross house but doesn't. You'll never find things like he has anywhere else. He even put extra grommets on our 1776 flag to enable us to display it on our porch railing. We'd go back again. Five stars!
Very cool store to stop in a look around. Flags galore, including some wonderful historical flags that you don't see everyday. Very kind woman chatted with us about the flags and their history and my son went home with an awesome Join or Die flag!
Wonderful flag company with so many options to choose from!!
Humphrey's was closed when we went to visit. Sharing a photo of a well-used bookswap stall outside Humphreys, with quotes from Ben Franklin.Will try again to get in the historic shop.
Great service, staff was knowledgeable about speaking as a tourist Ben Franklin Parkway and the Betsy Ross house. Prices are pretty good, also. Highly recommend as a flag loving tourist of Philly.
The owners parents were running the shop at the time. Very nice people.
I ordered a flag and never received it. I left numerous voice-mails for the owner, Matt. He returned my call once but after that, went dark. I wasn't able to get a response via their website and they have no email, only a phone number. I'm disappointed that a company that says they "strive to ensure customer satisfaction in every step of our process" finds it OK to just not fulfill an order nor provide an opportunity to refund or rectify the situation.
Edit** it's a work in progress. Got one flag and super nice. In 2018 I ordered two custom flags made of hemp that Humphry's Flag Company said they could make for me but would require extra time to find the right material. It's 2021 now and they have never returned the $400 that I spent on that order. I never received any flags and every time I stopped in the store their staff would say they would get back to me about it. Eventually they said they would drop off a check but they never did. Now the store has been closed since covid happened and there is no way to even serve them with court papers. I have been very upset that they would treat someone this way and lie so many times about fulfilling an order or returning money.
Best knowledge of flags in town! They make any custom flags once you send the art. Sewing, appliqué, digital print- we ordered it all for our movie jobs. Sometimes hard to get a hold of, “antique” store but you get the best quality flags for any custom job! Matt is awesome to work with.
Highly disappointed. Purchased a large number of international flags. Two were missing and one was made incorrectly. They never sent the hardware that I also paid for. I contacted them by phone and by email with NO response. They are distrustful.