I totally AGREE 100% with Karen. The office manager doesn't care about the patient's and is rude. I have been waiting for 1 week for my daughter's prescription refill!! She told me that if I want a refill to have the pharmacy contact her so she can approve it. I did that 2 times and still nothing. I called this morning and spoke to Bree. She was also rude! I asked to talk to the doctor because the office manager is out for the day and Bree told me that the doctor doesn't talk to patient's over the phone but she will leave him a message. I live over 55 minutes away or else I would of showed up to dpeak to the doctor in person. I will be looking for a new doctor after she see's him this Wednesday because you guy's are playing with the children's health. How dare you office manager be working with children and you could care less about their health. When a child is out of the medication you need to bend over backwards to refill it. But you DON'T CARE!! Like Karen said, RETIRE ALREADY!!!!!!!
Dr. Mahmoud is really good and kind but the staff is rude and they dont care about the patients. Every time I call I wait on the line a really long time if they say they will do something they never do they just keep us the patients waiting.
He has been my child Endo doc for several years. We appreciate the service we get from the whole office.
Horrible office horrible people. They scheduled me for 11 am appointment and when I got there rude woman said our appointment was at 10. It took me 45 minutes to get there and they sent me back saying we can’t see you and that you can come back at 2:15. I hope no one ever goes to this doctor. What a damn shame.
I really like this office the ladies in the front are very nice and it doesn’t take a month to get an appointment. Dr Ibrahim very thorough and he listens to your complaints