Reviews
We have ICC for more than a year now, and I am very glad that our condo has made the switch, speaking as a resident and a board member.
Our property manager Eddy Chung and his team have diligently and thoroughly resolved the legacy issues. Board meetings are well prepared and can actually be enjoyable. Residents’ concerns are professional addressed.
Daily operation is smooth, and any problems are quickly resolved along with our superintendent James, who is always willing to go the extra mile.
5
7 years ago (08-05-2018)
I own a few condos, and some of them are managed by ICC. In comparison to other property managers I've dealt with, ICC's are always friendly and proactively helpful. It's probably a thankless job cause people only go to them when there is an issue.. but the two condos that I have managed by ICC, their team have been wonderful and quick to resolve all issues. The communication (emails) have always been clean and to the point too.
My tenants also appreciates the work they've put in, making my job as a landlord a lot easier knowing that there is a great experience.
5
7 years ago (11-05-2018)
Raj of ICC Property Management was extremely helpful, accommodating and understanding about the issues with my unit. He arranged quickly for workers to attend at my home to inspect the issue, decide what was to be done and then arranged for it to be completed as fast as possible and with very little inconvenience to me. Raj is a pleasure to deal with. He is responsive to emails and is very understanding and mindful when dealing with issues of an urgent nature. Thank you Raj!
5
7 years ago (21-03-2018)
I am somewhat chagrined as I read several of these negative reviews as they don't reflect my experience with ICC in any way. ICC took over managing our property several years ago and rescued us from a truly disastrous situation. Alina, our property manager, is absolutely incredible - hardworking, approachable, knowledgeable, and she will respond to requests seemingly at all hours. I have no hesitation whatsoever recommending ICC Property Management.
5
7 years ago (08-02-2018)
The worst customer service! Took upon myself to make repairs last year and still waiting for reimbursement. "Cheque going out next week" is what I am told after I hound their office. Over 1 year, still waiting. Months waiting for a response from emails.
Is anyone at the office?
Still waiting for the new common fees, that were to come out in October. They have not received any money from me , but monthly statements with interest and threat of lien still get mailed out.
1
7 years ago (23-01-2018)
