Imavex

Beware of Imavex. Our company used a free, open development shopping cart package that simply needed upgrading for mobile friendly formatting. Imavex looked at our site and promised a new site in 90-120 days. After 330 days, we finally had to stop the project as we still had no solutions to several problems, one of which involved being able to update product data. They refused any refunds of our downpayment. The team was great to work with but management was noticeably absent and entirely non-involved. During this long ordeal, they acknowledged the issues that they were having, but not one time did they indicate that anything we were asking for was beyond the original scope. They never requested or even suggested additional fees. In other words, the project was exactly as we had laid out during the quote and discovery process. What caused their failure to complete is unknown. If considering them, be very careful, make no payments until after live date and if you're smart, you might try someone without these kinds of negative reviews. We depended on them and - as nice as they were to work with - it was a complete failure and waste of money for all parties. It was a disappointment that they refused to acknowledge that 330 days later was not a failure and that they were entitled to keep our progress payments. Interesting follow-up: between their google page and Facebook page, they show two different locations. These are website professionals?
1 7 years ago (07-03-2018)

IMAVEX led by Gerald and Steve is a class act. They built our custom website many years ago and have continued to provide hosting and updates in coding for us. The site does everything I need it to do and it is really user friendly. The back end pulls everything together for us and wraps all the business we do into our accounting system with Quick books and produces all our important reports for sales management and customer service. We have had and continue to have a great experience with them. Our website was designed and built by IMAVEX and it does everything we need it to do in an excellent way and we have had responsive service and attention when we needed something done
5 8 years ago (28-11-2017)

I would not recommend! Asked to have a custom website built that would use current content off current website. Even showed them a competitor mock up and one we designed ourselves off word press. They COPIED both!! They took half our money up front and said they would have up in 60 days, we had to contact them over a month later, because they hadn't even contacted us once. So lost a lot of money for nothing with no money back and they do not care! They want to show you their nice building they work in and you can see where the profits go. Small business this is not the place for you. They want corporate accounts because they will waste time and money.. We gave them chance after chance, they just don't care about their customers. They will find another off the Internet to sell to and take their money for something you can do yourself off word press. Only difference using them is its private software you will have to pay monthly fees and pay for updates to the site that you can't do yourself. Like pics.. I tried using someone local since I own 2 local businesses. I made a big mistake being SOLD TO by this company. Over promise and under deliver.
1 9 years ago (23-09-2016)

I love the team over at IMAVEX. They are a talented group of professionals that I enjoy working with. I would highly recommend them to anyone looking for digital marketing.
5 9 years ago (10-01-2017)

Imavex really cares about their customers. They go above and beyond expectations.
5 8 years ago (13-09-2017)