Index Fasteners

Placed an order on Friday 1/29 and received it 2/3. Really glad I found this company. I placed an order through knifekits.com on Jan 19 and still haven’t received it yet after paying $23 on shipping. Index gave me free shipping with my order, even with pieces as big as 1’x 2’. I will only go through them from now on! Boxed perfectly! No issues at all! Glad I found a great company to work with for my kydex business. Thank you Index!

An amazing company that believes that work ethic and dedication are what separate the good from the elite. They are committed to the continual improvement of the "customer experience" and will do anything necessary to provide unrivaled customer service to the fastener and thermoplastic industries. It's a pleasure to work for a company of this caliber.

A really great company to work for. We take pride in our brand and strive to provide our customers with quality products and exceptional customer service. Proud to be a part of the Index team.

Be careful when placing internet orders. They don't get to their web orders for two to three and in some cases 4 days. If you need something overnighted to you and do a web order, you may end up paying a hundred bucks for overnight shipping and not see it for a week. If you call them up all you will get is "Tough Luck, we don't refund shipping charges". Won't be buying here anymore. They rape you on shipping anyway. 13 bucks to ship 50 x 1/4" eyelets.

I worked at Index Fasteners for over two years but had to leave for personal reasons unrelated to the business. The company culture is very friendly and energetic. The company is growing very quickly and managagment focuses a lot of customer service/relations to ensure a positive customer experience. Any operational or customer complication were always addressed individually and resolved methodically. Usually within the same business day. Customer service is a number one priority at Index Fasteners. The procedures that have been implemented and perfect over Index’s many years of operation result in an effienct e-commerce platform which fulfills non-expedited orders the next business day. And expeditied orders same-day.

Great customer service! Enjoy dealing with Natasha. She is always extemely helpful and proactive with our account.

Great Place! tons of really cool products, their customer service is outstanding and they are always willing to help when I have questions!

friendly & knowledgeable staff, great selection of products.