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Reviews, get directions and contact details for Intelliquick Delivery

About

A new standard for reliability and customer service: IntelliQuick Delivery – Faster. Better. Smarter. www.iqcando.com

Story

IntelliQuick Delivery has become the leading independent delivery/courier service in the Southwest. Before IQ, no one else had combined state-of-the-art computer and communications technology with the lessons learned from the rise of national express companies in order to optimize customer service. We have made the investment necessary to deliver the industry's best practices and employ the best technology to ensure rock-solid reliability for our customers.

IQ has established itself as a leader in delivery service and logistics because we provide industry-leading customer service, with logistics experts, facilities around the country and next-generation technology to ensure that our professional driver agents have the resources to guarantee accurate, on-time delivery—every time. That’s why we’re rapidly expanding throughout the country.

Our delivery drivers are sharp, seasoned professionals who understand that they are making an impression on your customers and business associates every time they make a delivery for you. Their "can do" attitude, good manners and clean-cut grooming support confirm the impression that is made for your company by guaranteed on-time delivery. All IQ delivery drivers are insured for cargo damage, reconstruction and criminal liability. Since most bonds don't cover independent delivery drivers, our clients are assured proper coverage in the event of a loss. IQ has become the "High Touch – High Tech" partner of choice in the Southwest.

Connecting to the pulse of business and industry, IQ’s offices are located Phoenix, Tucson and Las Vegas, with operations additionally in Chicago, Denver, Reno and Salt Lake City. IQ provides same day delivery service, next day delivery service, scheduled local courier delivery service, cross docking, warehouse fulfillment and last mile services for the retail, manufacturing, legal, financial, on-demand and medical industries throughout the Southwest, U.S. and around the world. IQ has more than 250 uniformed and credentialed local couriers for pick-up and local delivery. From an envelope to a truckload, nobody gets it there Faster, Better or Smarter!

Mission

We’re steadfast in our mission to deliver— Faster, Better and Smarter— the industry's best practices and employ the best technology to ensure rock-solid reliability for our customers.

Products

Same Day Deliveries
Options include Dedicated Direct, Priority, Rush and Regular.

3PL
Third party logistics include Cross docking, Last Mile Direct, Fulfillment and 3PL Warehousing.

Cross docking
Your company can route shipments from different locations to our facility for distribution.

Twice daily routed
Reduce your delivery costs by routing continual, repetitive, multiple local deliveries that require daily or twice daily local distribution.

Next Flight Out/Airport Pick Up
A total of 20-plus uniformed, credentialed, TSA certified couriers are dedicated to next flight out airport pickup and delivery - guaranteed.

Medical Delivery
Medical Courier Specialists are trained and certified to the highest regulatory standards in the secure handling and transportation of blood, tissues, other medical specimens, medical supplies, patient information, patient care and pharmaceuticals.

Specialized Freight Services
Responds to periodic or reoccurring needs to move mission critical truckloads throughout the southwest.

Warehousing and fulfillment
We inventory goods, break down shipments, pick and pack to fulfill orders and deliver them either same day or next day, utilizing our own warehouses and state-of-the-art computerized inventory system.

Legal couriers and mobile notaries
A division of IntelliQuick, IntelliServe is experienced in the special handling of court filings, complaints, subpoena service and process service.

Lease couriers
IntelliQuick has the vehicles, delivery drivers and technology needed to meet your critical schedules for delivery and pick-up for less money than you're paying now to do it yourself.

Financial Document Delivery
We’re dedicated to the secure, documented delivery of important financial documents, financial instruments or packages.



"There is a reason IntelliQuick provides comprehensive delivery services faster, better, and smarter than anyone else. We have the resources, routes, and reliability to engineer solutions tailored to meet the unique demands of any business – especially yours. We streamline your delivery for optimal efficiency using advanced technology, leading process management tools, real time tracking, and secure Chain of Custody protocol. Our vast fleet of trucks, vans, and delivery vehicles ensures the right asset for the job - large or small. Our experienced, professional, uniformed drivers prioritize customer service. Our decades of experience assure the safe, secure, and reliable delivery of your shipment - on time, every time, no matter what."
Address: 4022 S 20th St , Phoenix 85040, AZ, US
Phone: (602) 224-0033
moc.odnacqi@oecrofthgisni
State: AZ
City: Phoenix
Zip Code: 85040



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Reviews
This delivery company is a huge joke! They schedule a delivery and then don't bother to keep the appointment. Then, they send the product back to the freight depot and reject it so that another carrier will have to make the delivery!! And once you call them to get the status, they deny any knowledge of their involvement even though the freight company gives you their phone number to check on the status of delivery because their freight records show Intelliquick as the final carrier. Instead, they say, "Call the previous freight company and ask them where they dropped-off your item, 'cause we don't have it." What a joke!
We use IntelliQuick for our service and they are incredible. Super friendly drivers/delivery people Shout out to PAT! and the customer service office is great! Shout out to Kristie. We have been so impressed with all of them and are grateful for such good service. Linda from VetPath Services
Do not work for this company. They do not care about their employees one bit. Constantly threatening termination on “blackout” days they choose at random. Withholding a promised bonus from Amazon from their Salt Lake City delivery drivers. Scummy company. Almost a year later and they still have my money.
Had a really sweet driver Robert deliver my companies payroll every week. Very professional and clean and polite. Don’t know if he left or they just have someone else now doing the delivery but what a difference. This new driver is the complete opposite! No pleasentries, not even a hello or goodbye , have a nice day, etc. very rude and unprofessional. Not clean cut As I said the exact opposite. Also our payroll was NEVER late. Now late 2 of the past 3 weeks. May be time to switch to ADT.
If I could give zero stars I would. We are a small business with a large global footprint. We used intelliquick to courier 2 packages a week across town. Ever single time we cancelled one of those pick ups they would give us a confirmation of the cancellation but, the courier would still show up. We would have to call and make sure we didn't get charged and on several occasions we were still charged and had to deal with the billing department. One driver yelled and had a scary fit at our front door because the office doesn't communicate well. We asked that he not come to our property again. The new driver accidentally put our package into the blue USPS bin and said that it was not his problem. We had to kick up a stink to have intelliquick contact the post office to get our package back. And finally, just this week, they lost our package. It was filled with tax documents and checks. People's personal information. They had different stories each time you called about what happened to the package. At first, they agreed they showed it as not delivered. I was then connected to someone else who said it was delivered and isn't their issue once it is delivered. Our delivery goes into a closed container that only the receiver can open. So no one stole it. They lost it. They said they would figure it out and call us back. They never called back. I just called to cancel all future deliveries and they didn't even care why I was cancelling. People - do not send important documents with these people. We don't know how we will rectify these lost documents.
I manage a storage facility this company delivered to one of our tenants. We have had to evict the tenant because this company had no respect for our facility. The would leave pallets everywhere, drivers would back into buildings, and the final straw was when they ran into an RV parked on the property. They refused to pay for damages. So if your in the storage industry, I would not let these guys anywhere near your business!
Shipper told me I'd receive the package at home on a Wed. Got a call from someone on Thursday, evidently, to schedule delivery but my vm was full because I wasn't expecting a call. Shipper texted me Thursday lay night that I needed to call an outfit called Estes. Estes told me to call IntelliQuick. IQ was friendly but tile earliest delivery was the following Tues. I opted to pick up at their location. Was tile it would be ready when I got there. When I showed up, they looked for an hour and couldn't find it. Was about to give up when the guy looking looked down at his feet and it was right there. He was very apologetic and said it wasn't in the right spot. Nice people, seemed very very unorganized though witnessing the action first hand.
Don't work here. They lost a contract and then stole all PTO and paid sick leave on top of a earned bonus gifted by Amazon for COVID-19. They are a predatory company and do not care about their employees at all.
I wish there would be a no star option. I was contacted by Cindi through email to schedule a job interview. I arrived on time, other people were still going inside and as soon that she saw I was latino, she shut the door on me and wouldn’t even let me in for the interview. I will be filing a claim with the state for discrimination. As you can see I’m not the only bad review posted.
My son recently travelled to Denver for an important interview - unfortunately the suit he brought didn't make it on the plane! Intelliquick saved the day for us by in a very short amount of time picking up a new suit from Nordstrom Cherry Creek and delivering it to Hyatt Place Cherry Creek Pamela, in customer service was outstanding. She was so kind and professional. Thank you so very much!
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