Reviews
Chris was great! He took out my old battery and installed a new battery in about 20 minutes. This was outside in freezing temps and the battery was under the passenger seat. Price was fair and service fantastic! Highly recommend!
Amazing service and professional . Super fast and knew which battery my car needed just by looking at the old one . DJ was amazing , would recommend coming back here if I have another battery issue !! In total , less than 15 minutes spent here .
Bought a car battery in April of 2022 now just over a year later can't start the car without jumper cables. Took the battery in for warranty and the manager said it tests better than a new one off the shelf. Tells me my starter must be going bad. Take it to my mechanic and he tested the battery one two testers and says it has some charge but not enough to start the car and the starter is fine. Go back to Interstate battery and they say there is nothing they can do. Bought a new battery at another store everything works great a week later. Never buy from these people they lie and will not honor their warranty. They stated as long as it tests 12volts it is fine. Didn't matter if you need to jump your car for it to start. They called a regional manager at another store and he could care less that it wouldn't hold enough charge to actually start a car.
Scout is awesome—like the Wikipedia if batteries. They had exactly the battery I needed for my key fob and had great service.
Great experience here. My car takes a weird battery size and they were able to get it in to the shop in 3 days. Install was quick and painless and the staff is very helpful and friendly. Would highly recommend. Please note that they are giving a discount for writing a Google review, but I can honestly say I had a painless, honest and quick battery replacement.
Great service! We replaced out car battery with them and it was a bliss. Called ahead to confirm, and Jake was great explaining how they can handle business during COVID times. Curbside service worked great for us and took less than 15 minutes. Highly recommended.
DJ at Interstate Battery on N Ankeny Blvd is exceptional! I stopped by 2/12/21 in the freezing cold to get my car battery replaced. He was the only staff on site and very prompt and efficient in his service finishing up with his current customer and assisting me while 2-3 other customers showed up. He addressed us all with a positive, light-hearted and friendly attitude meanwhile working in a very quick and efficient manner. I was so impressed by his calm, kind and professional demeanor I tried to give him a tip to which he refused stating he’s not allowed to take tips. When I stated I felt bad he couldn’t accept a tip he responded “don’t feel bad at all as my best reward is knowing my customers are satisfied.” He also spoke highly of his job and management structure at Interstate Battery stating they treat their staff right and often give them incentives and extra compensation for a job well done. I truly appreciated DJ and his AWESOME work ethic, efficiency and customer service. Way to go DJ and Interstate Battery! Having arrived as a new customer I will definitely be a returning customer!
Very friendly and helpful! Made sure I received the discount from the warranty left on my old battery.
They do not stand behind the warranty. My 30 month battery was failing after 25 months and they refused to replace. The battery tested 12.3 which means its bad. I was told I took too many short trips…..Drive your car further and you wont have to jump it in the morning before work. What a joke.
Just left. I called ahead because it was getting close to closing time and my battery was dead but I got a jump. Scout was kind enough to stay a little late and he saved me because I need to leave for an early meeting tomorrow morning. He had everything ready when I got there and met me at the door. Didn’t over sell me and was quick and professional changing things out. Great experience!