Reviews
I left the customership in 2018, after 7 years. Reasons:
- the quality of the service decreased HIGHLY (at the beginning, I had David in person dealing with me, and all of the staff were prompt in responding to my appointment proposals etc, onsite I would have attention, and people listening carefully).
- over years, the company got bigger. The service got more and more "impersonal", people rushing you and that's it. Clear objective has became: getting you out of the door at the earliest convenience, so to maximize their income. They would get annoyed by any question, or curiosity, that made the appointment last even just a bit more.
- last two years, it was even impossible to be served! Example: this year I started contacting them in February for an appointment, NO ANSWER WHATSOEVER. This is RUDE to say the least - and note, I KNOW that they got the emails. If they are so filled up with customer that they can afford treating people that way ...then good luck to them, but I moved to a different tax preparer. I wrote an email proposing an appointment, I got an answer three hours later, and an appointment for two days later. I got there and I was serve EXCELLENTLY, so I'll go with that also next year. Bye bye IQTAXX, and since I am a gentleman I will NOT tell you what to do with your arrogance.
1
7 years ago (23-04-2018)
Let me start by saying that this review is way overdue. iQTAXX in Las Vegas has been doing my taxes since tax year 2013. David and his team are truly the best of the best in the state of Nevada! They are kind, professional and extremely knowledgeable, and their rates are fair and affordable. But what I love most about them is that they do so much more than just tax preparation- they actually take the time to explain and educate their clients about current tax laws, and how they apply to their individual situations. They truly care about the future success of their clients, and that’s so rare these days! They helped me set up my corporation a couple of years ago when I started my own small business, and as a result, my business is thriving in ways I never imagined. I highly recommend iQTAXX for all of your tax needs, and can honestly say that I will never again consider going anywhere else. Thanks iQTAXX!!!
5
8 years ago (12-04-2017)
Most expensive tax preparation company I've dealt with, and the worst as well.
I was referred to this company because of a previous employee they had. Due to my laziness, and already being there I decided to get my taxes done with them. So I did, and after everything was all done, I came to find out that they wanted $200 for their services. It would've been nice to have known that price tag up front. I probably should have asked anyway, but told them that I will be back with the money in a few days. It also was going to take a month to process it, and everything else. Shortly after going through the process I took a road trip for personal reasons, and completely forgot about the taxes. When I got back I waited, and waited but no check. So I called them up, and found out that they didn't process it because they never received payment, but they could just take the $200 out of my check. I said no problem, I understand. So now starts the month. 2 weeks later is today. They called me up, and said that they need driver's license information to process it, and that it will still take about 21 days. They also asked me if I was aware that it'll cost about $250 since I didn't pay cash in advance, and that the additional $50 is a processing fee. Luckily this phone conversation took place on April 17th, so it's late for me to file with another company.
2
8 years ago (17-04-2017)
Discovered iQTAXX Tax Services on Yelp, chose them based on their reviews and enlisted their service for my 2015 Tax return. While I don't have the most complicated tax situation, I had a few big life events (marriage, new mortgage on a rental property) and wanted to make
sure I was maximizing my tax return and not missing out on any tax benefits.
George was extremely responsive to my e-mails and questions and I felt the fee for his services was very fair. George is truly a great professional and it was a pleasure to work with him. He’s got an efficient process and ensures that you are 100% satisfied before filing. This is my first year working with George and I plan on continuing working with him in the future. They also had an in-house loan officer who answered my questions thoroughly and helped me plan for acquiring new properties. Highly recommend.
5
8 years ago (09-11-2016)
Very pleased with services.
5
7 years ago (11-03-2018)
