Reviews
Stayed here in September. Absolutely a relaxing location. Poolside food and drinks and just laid out and did a whole lotta nothing. Walked out the back door to a beautiful beach and excellent water. Sat and enjoyed a drink while looking at diamond head. Dinner at dukes was excellent. Hotel breakfast buffet perfect. Sat and had an ocean view with our breakfast buffet. Looking forward to returning soon. Mahalo outrigger Waikiki.
From the time we arrived everyone we encountered where wonderful!! 10 stars if that was a option. Would definitely stay there again. It is right on the beach loved seeing the sun rise and sun sets. Loved that everything was in walking distance. Definitely check on the trolley routes to see more of the island. The location is beautiful and the room was clean and very nice. And they will hold your bags to keep them safe if you leave later on a flight and called us a taxi to get to the airport. Highly recommend!!
Everyone here is so sweet!!! We had the best room and the best view!! It was definitely the dream vacation!! The housekeeping ladies are super sweet and always happy to help. The front desk lady Nicole was a lifesaver!!! She is so sweet and she saved the day when my wedding dress ripped she definitely saved me Can’t thank her enough!! This hotel is right in the middle of the super high-end shops and so the shopping was crazy fun! So much fun shopping right here!! Can’t say enough good things about this it’s busy and lots of people but not in a bad way, we loved it it was perfect for us!!
The best thing about the hotel is the location. It's right on the beach. The service is exceptional. The valet staff are amazing and quick. However, the lift is a joke. I understand that it's the only lifts that service the rooms but I'm sure there's a better way to get around the wait times. The rooms are okay. Need some updating. The bed and linen are very comfortable. Perfect after a busy day. I cleaned my room with wipes before unpacking it's just something I do at every hotel and everything seemed to be cleaned thoroughly beforehand. I wish there was more vegetarian options in the restaurants in the hotel. We didn't eat once at dukes or the grill because of this. I would stay here again but I do think some areas of the hotel need addressing.
Rooms are a bit dated, but ocean view rooms are great!! Very laid back and casual hotel is great for relaxing. Perfect location on the beach with many food options and an ABC right in the hotel. We will be back soon!! Worth upgrading to club floors for better views, lounge is only open limited hours, but the location and views during breakfast and cocktails hour is worth it! Photos are from lounge terrace. Perfect place to enjoy sunsets!
Fabulous Hotel. Friendly warm and welcoming staff, Check in was easy. Room was spotlessly clean and kept clean by a lovely house keeping lady. Easy access to the beach. Celebrated our 25th wedding anniversary there and were very happy to do so. The 2 restaurants located there , Dukes & the Hula grill were awesome. Try the Surf shack for an alternative breakfast, wonderful. We felt at ease and relaxed for our entire stay. Loved every minute.
Our 1st stay in Hawaii. Staff was super friendly and helpful and we were upgraded for a low price to a one bedroom suite. The Voyager Club option offered excellent appetizers and breakfast with great drinks included. Ended up skipping dinner both nights we were there as a result since the appetizer bar offered so much. Nice shops good location. Amazing beach. Highly recommend!
My husband and I had the perfect stay here. All staff were amazing, special mention to Kayann who made our honeymoon that much more special. Plus it’s a bonus to have Dukes right in the hotel. Valet service was awesome. Views from our hotel room were very pretty. Beach right out front was perfect. Definitely recommend staying here!
Stayed here late June 2022. Had a Ocean Front and Ocean View room. REALLY great views and the Ocean View was almost as nice as the Ocean front, but the Ocean Front really is ocean front and you can hear the waves even on the 16th floor. Rooms are a bit dated, but nicely appointed and clean, so didn't bother me. And good sized. ALL the staff at this hotel are wonderful - everyone was super nice and helpful - really made the vacation all that more enjoyable. They really know the spirit of Aloha here. Very good restaurants, and the breakfast at Dukes is awesome. Well worth the price. We got to use the Voyager 47 lounge because we were staying on the club level, and it too was quite nice - breakfast in the morning and drinks and lots of appetizers in the late afternoon. The resort is located at a great spot on the beach, and there are lots of restaurants and shopping nearby.
All rooms identical? Location is excellent. On the 23rd floor with an Ocean View that looked south towards and down the beach. If wanted Ocean direct Ocean view it seems like a few rooms would have that otherwise you'd see a buildings and such. It can be noisy via street and mall/bar performances but appeared to stop about 10pm. Elevators are loud when arriving at floor also. Not a new hotel but it's nice. Beach access across the street as well as shopping area. I'd stay here again and would recommend.