Reviews
Great people to deal with. I contacted them at the start of a holiday weekend and was surprised they stayed late to remedy software issues on a laptop which I use daily. I was surprised it was ready for pickup by the end of that day. Reasonable repair cost and a perfect fix. The 6 year old machine again runs as when new. They also took the time to check back a month later to make sure that I was satisfied or might have any further questions or additional concerns - I have rarely encountered that level of personal care! I highly recommend them to everyone I know, without hesitation.
We are a small nonprofit, who had our page hacked. J-Bit Tech got us in the same day we called and was able to identify where we needed to address the problem. It came from my partner's page in another country. He was referred to us by our webpage guy and we are so impressed by his skills, knowledge and we also noticed he brings his dog to the office. Will absolutely be using this small business in the future!
Josh & Adrian have been taking care of our internet & computer issues as needed. They are very professional & help us with their expertise advice & we can always count on them. We recommend them highly.
Josh is very helpful and knowledgeable. He diagnosed and explained every step of my laptop repair. He fixed my laptop quickly which I was very appreciative of. I definitely recommend J-Bit Tech to anyone having computer problems.
Josh and his technicians are the BEST!!! They care about their clientele, are timely, responsive, educate us on what’s going on and solve the problem every time. When you need someone to get your business back up and running on the tech side things- THIS IS THE COMPANY TO CALL.
They were able to take out a striped screw from my steam deck! Excellent service, they didn't even charge me which I was expecting, so that was quite nice. 100% recommend!
Was able to offer a consultation for my water damaged computer. They fixed a couple of parts for way cheaper than any other place and they did a great job and followed up. Would highly recommend.
I have been a PC customer for the past three years. Josh is great to work with and extremely knowledgeable in fixing computers. J-Bit is quick, honest, reliable, and competent in their work ethics. I will only trust J-Bit with my computer.
Josh Bien is a lifesaver. He has helped me with so many different comouter needs, including making audio recordings for my website. He excels in every way. His skills are wide-ranging. He is courteous and pleasant. Doesn't talk down to "dinosaurs" aka: Boomers w/minimal cyber skills, and no desire to broaden their computer savvy. He gets the job done quickly + efficiently. His prices are fair. Don't waste your time going to anyone else. No need to put up computer geeks who are cocky, arrogant, overpriced and not trustworthy. Been there; done that. Glad I found Josh. Whether you are a solo-preneur, or have a larger business with multiple systems + employees, Josh Bien + his staff at J-Bit Tech, are the only computer guys you'll ever need. Did I mention that he also does SEO at First Click, and has wonderful partners, such as Adrian and Penny his pooch working with him? Not sure he pays Penny enough, though, to be the shop greeter + concierge ...
This place is a gem! First of all, when I walked in, I was greeted by the tech who was very mellow and really listened to what I had to say. I was impressed my his expertise of the computer and how he solved very slow computer. He literally diagnosed my computer and "ruled-out" all possible problems. 1,2 3 and within a half hour he was done. What a difference. I've gone to other techs in the past few years and it took them a lot longer. If not, over night. You will not be dissappointed!! I will keep this place on on my phone!!!!