Jackie Thomas Real Estate

Dishonest, incompetent, and completely unprofessional. Need your fence fixed? Might as well pay 2 crackheads up the street cause that's what you'll get anyways but you'll have to wait 3 months first. We were told 2 days before our lease renewed that our landlord decided to sell so we had 30 days to vacate. When we attempted to contact the landlord to try and change his mind, they insisted on being the go between. Why? So they could use a fabricated email to generate a fake response. How do I know this? Because the day after we moved the property was available for RENT. If you use this company, be sure to bend over and spell run when you sign the lease.

Do not rent with this company. They will come up with bogus charges when it's time to give your deposit back and lie about everything!!!! YOU'VE BEEN WARNED.

This agency was not very honest in the way they conduct business. I was told on numerous occasions that I would receive contact in regards to a same day submitted application. Instead they NEVER called within 8 days of submitting, I called about 10 times in between, and then when I finally got tired of waiting they answered that someone else has secured the property. Business is business so I'm not upset that an amazing individual secured the property, but integrity and communication plays a key role in business.

Signed a two year lease. For TOWNHOUSE in Chesapeake and they told me everything will be fixed. Been here 6 mos and windows dont have locks and some are cracked. Patio door don't work ducked taped shut. Slum lords still did not fix.They told me no bugs but this place is infested with HUGE ROACHES AND ANTS EVERYWHERE. They sprayed once outside only. they refused to spray inside. We had an attempted intruder and front lock was popped. My daughter changed locks so we can be safe. According to our lease we supposed to have 2 AC units only one i had to buy another one. Still no AC downstairs. Sent several requests to fix. But owner B.Turner and JTReality still will not fix.And I pay my rent on time and early Take heed don't rent or buy from them. Slum lords.

Met with a Great Experience well educated realtor Mrs.Carylon Collins and I can say after 3 realtors plus house searching she listened and heard my concerns my wants my goals plus she was so hands on! We talked over what was needed to achieve homeownership & more.I recommend more then 5 Stars. Thank you for listening to what I want and not a figure$. Thank you

Went in to sign our lease and they didn't have it ready even though we confirmed the appt the day before and a few hours before our appointment and even got there early. Took them two hours to get the lease ready and we had our two year old child with us which made it more difficult since they were so unprepared

I had questions about how to handle family business, and Mrs. Thomas was so kind and very helpful.

WORST company we ever rented from. Stay away from them. Horrible customer service. Be warned.

They do not have professional company's maintain rental properties. And they take there time to fix things.

Staff was very helpful. They went out of their way to assist me with an out of state relocation.