Jacobs Music Pianos

It's been a life long dream of mine to own a Steinway D and thanks to Valerie Vogt and her group at Jacobs Music that has become a reality. The staff is very knowledgeable and spares no effort to assist and give the prospective buyer the time and space needed to make an educated and careful choice. The quality and pricing simply can't be surpassed. Before visiting Jacobs I researched at least 5 piano dealers and by far Jacobs Music surpassed both of these. I can't stop raving about the quality, power, and tone of my purchased 2004 D model.

John from Jacobs Music has been tuning my Steinway for over 10 years. He does excellent work, is polite, and respectful. Even my dogs enjoy having him here! Appointments are easy to schedule and always timely. I’m grateful to have found such a reputable company and also John to care for my very special piano.

So thrilled with my tuning! After initially hiring a bad tuner who did an incomplete job and charged a crazy price- I called Jacobs Music and was blown away at the service, kindness, professionalism, and fair prices. They restored my piano, and my hope in good tuners in 2021. Thank you!!

I had a piano tuner come to the house. He called ahead and kept me posted as to when he would arrive. He was professional, friendly to my dogs which put them at ease and did an excellent job. He tuned my grand piano by ear which is awesome and becoming increasingly rare in this day and age. Fee was reasonable as well. I will definitely use Jacobs Music again and will ask for Robert.

Outstanding piano technician Andy Sullivan has been tuning and servicing my Steinway B for years. He does excellent work in a most professional manner. He is a very reliable, communicates well, finishes work in an appropriate amount of time and is overall a very nice guy as well. About a year ago I had him do a complete regulation and voicing and the piano never sounded so good. It also always sounds better after he tunes it anyway, which is no surprise. Very highly recommended. On a related subject, if you are interested purchasing in a good piano, I highly recommend the Jacobs Brothers store on Chestnut St. in Philadelphia. They have an incredible selection the best! of new and used acoustic and digital pianos and the sales staff are extremely knowledgeable and patient.

John has been tuning my piano for several years. He is always prompt and has very pleasant demeanor. I am always happy with the tuning. I like Jacob Music’s advance email reminders and the tuner’s text messaging to confirm the appointment. I also like making 6-month appointments on the day of my tuning so I dont have to think about it! I have recommended Jacobs My sic and John to friends.

Jacobs Music has provided us service for tuning our piano since Fall 2012. I have it tuned 3-4 times a year and have been extremely pleased with the master tuner, Andy Sullivan. Andy has done wonderful work and we have also had him do cleaning and other, more in-depth, work on the piano to keep it in prime playing condition. We have a Boston 5' baby grand purchased in June 2012 from Jacobs.

John of Jacobs Music has been tuning our pianos for about the last 5 years. He used to tune our old one , and did and excellent job, but we upgraded from upright to small “baby” grand. He continues to tune this piano and we would not have it any other way. He shows up on time, every time, and is thorough when he is here. Of course it also helps that he is friendly and low key. Our piano always sounds better after he has finished his work. Before departing , John provides helpful hints on keeping the piano in tune. I hope he tunes our piano for many more years.

I would highly recommend John Clionsky as a piano tuner. He has been tuning our piano for a number of years and is competent and courteous. John is also very punctual and keeps to the scheduled times for tunings. He does a great job and we are very happy with the service!

Bob at Jacobs music has been tuning my piano for years now. He is a lovely man and has such an ear that he tunes my piano beautifully. Over the years he has taught me how to maintain my piano so that it plays to the best it can especially focusing on how temperature and humidity can affect the piano. We have been fully satisfied with the service.