JCPenney

Like always everything was great. I could of spent a lot of money but I am going back in a few days. Thanks
5 7 years ago (28-05-2018)

Really disappointed with the quality of hairdressers recently. I've been coming to this location for 2 years now. But I've noticed lately the people I've been getting are less and less experienced. And the prices have gone up as well. A couple weeks ago i got one of their $28 haircuts. when I remember it used to be $21. And I know they price by rank of staff member, but the person who cut my hair obviously was not worth $28. She gave me a bowl cut and I asked her to even out my fringe/side-bangs. She just completely chopped them off. I was so unhappy with the results. I left the salon embarrassed. I definitely did not receive a quality haircut or professional hairstylist. I used to love this place because their walk-ins were always simple/available, and the people who took care of me really took care of me. They seemed like they genuinely knew what they were doing and considered my preferences. But for some reason the hairdressers I've seen the last two times have left me with horrible looks and it's going to take me months to grow my hair back to it's original length. I'm upset and will no longer be coming here for any further hair business.
1 7 years ago (27-11-2017)

Always a comfortable temperature in the salon and Nighjael LaFerney gives high class service.
5 7 years ago (04-05-2018)

Horrible customer service... Always have to wait in long lines. 3 people standing at the jewelry counter register, asked to pay for a purse there and they told me "no, you need to pay at the other registers." I've literally walked out before because of waiting too long in line. Will not return.
1 7 years ago (22-03-2018)

I like the quality products here, but the service "sucks" so bad that shopping here is a dreaded chore
3 7 years ago (10-03-2018)