Reviews
The store was clean and nicely organized. Lines are fast and it’s easy to find what you’re looking for. Their fabric selection is abundant! No complaints from me!!!
Joyce in the cutting department was very rude to me over the phone. I called asking for help on finding a fabric and she had a bad attitude straight from the get-go, making audible sighs over the phone when I politely asked if she could please help me. I almost thought it was a prank call of some sort after I gave her the item number due to how she started scolding and belittling me about how I shouldn't have asked her and just needed to come in and do it myself. Very bizzare experience to say the least. I had the call on speaker phone and my wife and I just looked up at eachother in confusion and disbelief after Joyce got done with her rant. Wild.. I called this Joans location because I am from out of town and had called a number of other Joans' in the Indiana area prior, and they ALL were polite and helpful over the phone EXCEPT this interaction. She kind of acted like she owned the place and didn't care/would deny it if she got in trouble. I'm not sure what she has going on but it needs to stay at the door when shes clocked in, no need to take it out on a customer unprovoked.. 0/5 stars
Last 2 times visited within the last week 2 employees stores a mess and its way understocked it is companys fault cause they only pay 8.50 a hour I fear this store won't make it . Shame cause I loved this store
The staff was super friendly and helpful. The store was well stocked and clean. Cambrim was super helpful on both of our trips.
Clean store. Friendly employees. Plenty of parking. Easy to get in, get what you need, and check out. Good selection of heat transfer vinyl. Good variety of fabric, yarn and thread. Plenty of artificial flowers.
What I needed was easily found. The staff was very friendly.
Absolutely love it! Practically a second home.
I like talking with the employees; they're usually knowledgeable and often great to talk to about what you're making. I recommend going when they're having a sale on their patterns, fabrics, or decor. There are sales monthly and they regularly send out coupons. They also have pattern books for easy findings!
They already had valentine's day stuff out. No longer seem to be carrying crafting magazines or stamp craft items.
Staff were very gregarious, friendly and helpful. Prices were fine for sale items. The selection of higher-quality quilters cotton just wasn't as good as I'd hoped. In the entire large wall of cotton fabrics, they didn't have the color I was looking for other than in a Kona solid not even an odd color, either, just a normal lighter/ cheerier/ yellower green? Like lime green? It was all dark green for some reason. It's all cheap, rough-feeling fabric or it's covered in cartoon fruit or something. Staff was great, it's just that the selection wasn't great. Smaller quilt shops have better stuff.