John's Bascom Automotive

Expensive diagnostics and then estimate was expensive. Took the car to a different spot and it was half the price for the same exact work. Nice guys though!

Great service, very professional. Highly recommend.

Excellent service all around. I showed up with no appointment and they kindly made time for my car. They were fast and thorough, and very friendly and straightforward. Seems like an honest shop, which is very hard to come by these days.

I have known John for about 20 yrs.idrove atow truck an towed for him also. He is like a father to me. I want to tell every one that of all the repair shops rivately owned an operated. That he is a 10 star shop.open, honest an truthful to all. An he is very reasoning an in some cases I've seen him help out those that are in bad times. GO AN SEE HIM AN YOU BE THEJUDGE.Thats all for now

Worst auto shop iv ever been to by far. Not only did they charge me way to much for the diagnostic, they charged more than a fare price for a new starter. Which is what they diagnosed the problem to be. Aftet I payed them i was reassured multiple times my car would be fine. The very next day it wouldn't start while i was in the middle of my delivery job. I waited 2 days till i took it back. They wanted to charge me again plus i left it at the shop for 4 whole days. When i went to pick it up this time they said it had no problems at all. Once again as soon as i left it broke down on me.... I suggest to anyone thinking of going here to change your mind before you get ripped off and your car never gets fixed. Or it may who knows. Either way HUGE RIP OFF!!!!!

They've worked on several of our cars and each time we received excellent service. They gave us an estimate then called with a quote once they'd had a chance to take a look at the problem. The repairs were completed as promised in the time frame promised.

I needed my tires replaced quickly before a long roundtrip. They did it for me pretty quickly, though I feel like I could've gotten the tires cheaper elsewhere. I was just in too much of a hurry to argue.

When my car suddenly stopped and wouldn't restart on a Sunday afternoon in the mountains, getting a tow truck was the most difficult task of my recent experience. The most pleasant part was that John's Bascom Auto called me first thing Monday morning, diagnosed and repaired my car in record time and I was back in business that Monday afternoon. Thanks to them for being accurate, speedy, and affordable.

This place is extremely dishonest. They charged $120 over for the part, and billed double for service. It cost over $700 for them to do what pep boys did for under $300, when I called Kent or ken on why he quoted so much over, he admitted to it and refused to correct his error. Even on charging me twice to retrieve MIL CODES.

My extended family has been coming to John Rockafellow and now his son for almost 35 yrs. There is a line of cars lined up down the street bc they earn your repeat business primarily by being cautious with the bill. They often fix my problems with a simple part when I know they could have claimed it to be a difficult fix. Actually, my best memories w/ them are when they say, "Yes you do need to replace [that part], but not just yet. Come back in 10,000 miles." In fact, some of us travel from quite a ways north if we really need to be sure we are not gonna be lied to about a major fix. I believe their labor rates are way low, as well. Thank you, John!