Jos. A. Bank

it only takes a moment to say "I'm busy with a customer I'll be with you in a bit" yet nobody said that they just completely ignored my boyfriend and me and we tried staying there to look at stuff and they just kept shooting us dirty glances... like what??? we were considering buying something for his graduation but they were completely horrible.

The reasoning behind my 1 star review . I walked into the store two associates were standing there talking about who knows what. Neither one of them greeted me.. They continued with their conversation.. Until I brought it to their attention and walk out the store. I find that very rude when you walk into a place of establishment. No one greets you. In the meanwhile 1 associate just walk away. Like she could careless about me.

Staff was very friendly. I'm used to more tailored cuts but was able to find what I needed. Prices are extremely reasonable. Would definelty go back

Will Stokes tremendously helped me. He got me setup with my suit very quickly and efficiently. Before coming in, I saw a bunch of negative reviews, saying they weren’t helped or service was slow. I will agree their computers/system is slow, but the workers are nice and helpful. In my experience, Will crushed it. Despite being 3 months on the job, he quickly learned what I needed and bridged the gap between what he knew how to do and didn’t. Definitely deserves a raise.

Very very friendly staff, they helped me pick my suit and gave very good advice about sizing. I will definitely buy again from this location in Rice Village.

I had a tailored suit. cost 379 dollars. Did not fit well and I was disappointed with the end results. If management would like to reach out to me, please do. Thanks Philip.

I'm not sure if all Joseph, a bank stores have depreciated Like this location. My remembrance of going to the stores that it was upper. Middle class men's clothes there. The sales representatives used to be very knowledgeable in men's clothing. Not the case at this store They have discount racks throughout the store, reminding me of being in a second hand store. I don't know if it is because of the merger with them and men's warehouse that has caused this depreciation or just times are changing.

Great service . Easy to shop. Ample parking on the back. Conservative timeless style

I love the selection JoS A Bank reserve suits and some of the shirts at this shop. However, I’m likely to never come back here given the way customers are treated. There is a lady named Dreka who should go find another job not involving customer service. One would imagine that with retail stores under such pressure customer service would be fantastic. It’s just the opposite at this location.

When you go into the store it's hit or miss on how the person treats you. The young lady that took care of me this time was awesome! When you call the store they pick up the phone with an attitude problem. All I wanted to do was check on a item that I had ordered in store for a trip that I was taking. I know that the store is supposed to call you when your order is ready, but sometimes you can call and they will have it ready and they will just have not had the chance to call yet. The problem that I'm having is the attitude over the phone. I work in customer service and I would never handle a customer over a direct line like that. For the pass 9 years I have BUY MY CLOTHES solely from Jos A. Bank. I may not be the big spending customer, but when I spend my hard earned money I should feel like I'm apart of a brand. 90% of my clothes comes form this place.