Julina Ongkasuwan, MD, FAAP, FACS

Showed up, 15 min. Early as requested, 30 min. Later asked what the status of appt was, was told it would be another hour. One hour and 20 min. Later she showed up and after I just brought up that it would be nice to hear your running an hour late when we ck. In. She said I could leave if I wasn't satisfied. Lol. WOW YOU HAVE REDEFINED BEDSIDE MANNOR 1hr extra parking, 1 hr. Extra sitting in waiting room for 83 year old during covid .. and I'm the problem .. nice job .. last time at baylor we waited 45 minutes in waiting room before I asked and was told they never checked us in, because I had asked a question during ck in , so it was my fault too. Just WOW

From the moment she walked into the room I knew all was well. Her assistant Dr. Linquist had previously been in to greet me , take a few notes as well as get my take on how I felt and some history. His total and complete customer service was and is rated off the chart! The entire time talking & listening to him I didn't feel like a patient....I felt like a Real human being which is why I say the moment Dr. Ongkasuwan walked into the room I knew immediately " All was well.... " Team Work- Makes Dream Work" ...... Her profession speaks for itself....who she is just as well as what she stands for showd in her customer service, bedside manners, and her approach to You as individual. This is Absolutely Amazingly wonderful in this day and time. Thank you for making my first appearance with You & Dr. Linquist the Best EVER but more than anything thank you for giving me confidence in doctor's again as well as assurance in myself that when I pray & believe GOD for something it can and will happen if only I believe!!! This was a Truly Divine Set Appointment. With sincere gratitude Shanoe~