Kapiolani Medical Center

I don’t have enough good things say about my time at the Medical center. The nurses and doctors were So kind and went out of their way to make Me Feel comfortable before, during, and after my Emergency surgery. Amazing hospital

DO NOT go to this hospital if you are looking to have a natural unmedicated birth. I gave birth here twice both naturally/vaginally, unmedicated and without an IV. Staff was extremely rude and they discriminate if you choose to not vaccinate. They harrassed us. And kept insisting on popping my water when I already told them no. When I asked for help with changing my baby's diaper with my first child the nurse on duty told me "you need to learn how to do it yourself," and she didn't assist me. With my second delivery I called and asked for water and the nurse told me "tell your boyfriend to get it for you." They are rude, discriminatory and harrass you if you choose a natural birth. If you choose to not vaccinate your baby, you do not need to sign the refusal to vaccinate form. I didn't sign the form and they gave us an extremely hard time at Kapiolani Hospital. Know your rights. And reconsider a different hospital if you want a natural labor and delivery.

I had my c section done over here at Kapiolani for the first time by my obg DrTexeira from Kaneohe Straub her team with Dr Lee he did my Epidural. They did an amazing job on my surgery. It was so quick I was immediately relieved and I felt safe. I was worried because I had 2 other c sections that were done at Castle that just didn’t sit well with me from before and I was just nervous about how this would turn out but knowing how this c section went I would highly recommend here because they truly do specialize for the Women and children. Didn’t feel no pain. Quick and precise. The procedure didn’t feel like it took forever. Mahalo to Dr Texeira and Dr Lee and the staff. They did an amazing job and made my baby and I feel safe and well taken cared of!

This hospital is a cesspool of incompetence and ignorance. The administration only cares about the bottom dollar. The doctors don’t do any research on anything they’re putting into their patients bodies good or medicine wise. The nurses are blindly arrogant and truly don’t know left from right. Please! You must avoid bringing your child here at all costs. They almost killed my child twice and were poisoning her with the food and medicine they wanted to blindly administer. Kapoilani is a death trap!

“The pain that you are feeling is not an emergency!” Those words, from an emergency room doctor, employed by the Kapiolani Medical Center for Women and Children; reverberated throughout my psyche all the way home as the feeling of hopelessness, disbelief, anger, despair, and frustration surrounded the incessant pain in the left side of my body. “The pain that you are feeling is not an emergency.” His Ego, his annoyance, and his conceited persona was so inflated that he didn’t even realize that he just turned this into a negligence legal suit. I asked him to administer a parasite test and he refused. Why is my case considered an emergency? Because, the only foods that I can ingest are liquid and or mushy foods, such as baby food.

Staff is rude. They don't know what their policy regarding covid is. I tested positive but brought my son in for a high fever. I was told I can't be there with my son and someone else had to be with him. Then I get told it's fine that I'm there as long as I don't ask to go to the bathroom. Then they make me leave and have my husband stay with him. On top of that, I'm told they don't have records of his hospitalization for jaundice after being born in that very hospital. It has been and unfortunate displeasure having my child be seen there for supposed treatment. Now I know where not to give birth, where not to seek treatment, and where not to refer anyone. They did not even help me when I was consistently throwing up. I went to Queens medical center for treatment. These medical staff need to learn how to treat patients and parents with decency and respect.

The lady in the er up in the front with the piercing by her eye is a totally B. What is her problem. When you take your child to the ER which specializes I’m children you’d think the front desk would be nicer. Get new staff or your going to loose a lot of people

Great modern facility with ample parking in nearby structure. We have had great luck other the doctors and specialist that practice in the complex. Drop off and pick up area is usually manned and very convenient. Lobby staff is friendly and has been following protocols for Covid. elevators van get crowded especially since they can only allow 2 per and there are two main ones. Parking rates are not bad compared to other places like the Pan Am building which is so expensive it reminds me of parking at a hotel resort or Fishermans Wharf in San Francisco. Okay that was an exaggeration but it is pricey at Pan Am building.

This is a complain to Kapiolani Women & Children rehab department. Kimberly Aina, my daughter physical therapist didn't want to do pre-authorization for my daughter physical therapy PT sessions and just want to dismiss her case. Kimberly said just let my daughter go to school, no physical therapy sessions are needed. She even put the wrong info on my daughter's medical record. I told Kimberly to correct it but she ignored me. Putting this wrong information on my daughter's medical record will affect her pre-authorizations for pt sessions. Other doctors will see this incorrect info as well. Kimberly trying to dismiss my daughter's case by saying my daughter don't participate in the session activity and there is nothing she could do and that is not true. If Kimberly think my daughter don't need pt service is true, then why her doctor prescribed pt services. Kimberly is not even trying to make the pt session successful. What kind of therapist is that? Kapiolani rehab dept never get back to me on whether my daughter can change to another physical therapist for re-evaluation, so I assume the answer is no. Or properly the receptionist blocked this info, the message never get to the manager like she said. I think my daughter do need another physical therapist to re-evaluate her. Giving the experience in the rehab dept, it seems people there don't care about the well being of the patient. Even the receiptionist don't even want to accommodate on scheduling. Their attitude is if you don't want to come in, there are a lot of patient thats waiting to be seen, we don't simply care.

I delivered my firstborn here January 2020. The facilities are lovely, the food is great, and everyone in the labor and delivery / maternity unit was extremely professional and kind. It wasn't a straightforward delivery and I was terrified but the nurses, medical students, residents, and doctors worked together as a team to explain my options and recommend a course of action. They are extremely trustworthy. Baby is perfectly healthy and we are so grateful.