Kay Jewelers

I ordered 2 rings and was told it was $25 to size one of them. I had to size the ring up 2.5 sizes because their rings are only stocked with one size. When I went to pick them up it was actually $25 per size up which cost an extra $70 on top of the price I already paid for the ring. These people do not give out accurate information to the buyers. I will not be buying from them ever again.
1 8 years ago (13-03-2017)

I am giving one star because zero is not allowed. This store is very unprofessional and untrustworthy. I brought my rings in for repair and was turned away because I had not bought them from that particular store, but from a sister store that said I could do so. Come to find out they also never recorded my inspection from two months prior. Bye, bye warranty... all because they are too incompetent to do their jobs correctly. Or maybe that's just their gimmick to make more money!
1 8 years ago (17-04-2017)

Their customer service sucks
1 7 years ago (20-02-2018)