Reviews
I can see clearly now the cracks are gone. Every bit of this experience exceeded my expectations. The call for a quote was simple and quick. Scheduling was even easier with a date and time that was convenient for me. Their fresh remodel made the wait time an inviting and comfortable experience. The friendly staff made a huge impact on me. Employees greeting me as they passed through the waiting area. While I didn't catch her name, the front desk associate nailed it in terms of engagement, communication of details, and responding to requests from me. Then on top of that the installers only took roughly 30 minutes to replace my windshield. I was expecting to spend an hour and a half to two hours there today. I think that speaks to installers knowledge and professionalism. I think a person would expect to pay more for this top notch service. They were the best price among their local and national competition. Saaay what?! Best price and best service? Thanks, Kennedy Glass. I'm glad I chose you. Keep being great!
Kennedy Glass was fast, friendly & affordable. I appreciate their care & thorough job replacing my windshield after a large rock cracked it. Highly recommend!
I went in to order a windshield and fully expected a couple day’s wait, however Jake took the initiative to see if they might have a windshield in stock for immediate replacement. Less than 35 minutes later I was out the door with a beautifully installed windshield, AND without asking, they secured an unsecured rear view mirror at no charge!
% satisfied with service and humanity of Kennedy Glass. My vehicle was broken into and it was devastating. My purse was stolen and this company took my car stored it inside out of the weather. They replaced the passenger window in less than 24 hours AND swept up all the glass. One of the employees was looking on Facebook lost & found said to other employee so and so found a purse on the side of the road. It was identified as my purse. So in conclusion this company fixed smashed out window and found my purse. THANK YOU SO MUCH to each and every employee involved. Side note trusted me to settle up. Kind wonderful people are still out there.
Said they could fix it so you could never tell there was a chip. 140 dollars later still looks the same. Not recommended for them to fix windshieldsService: Window repair
Great service got it done within the time they said they would. Great price left vehicle clean
Customer Service and communication was terrible. It took an extra week for my windshield to be repaired due to poor communication. I called to schedule a mobile windshield repair and I told them the make and model of my vehicle. Day of repair comes around and turns out they ordered the wrong piece of glass. I'm told they will call me back to reschedule. I don't hear anything for 2 days, so I call them. Nobody seems to know about my ticket, and when I explain the situation they get me scheduled as soon as possible. Day of reschedule appointment comes around and I get a call at the time they were suppose to come, saying they would have reschedule in 2 days because they don't have the glass. They didn't call at beginning of the day when I figured they would have known this, but at the time they're suppose to be there. Luckily the third time worked out and they did it quick and efficient, but the communication between them and the customer is terrible. Would not recommend.
I took a broken window screen and frame to Kennedy to be replaced. Long story short, they messed up and lost my screen. To fix the problem they sent someone out to my house to measure the window and made me two replacement screens. One for another screen that had a broken latch. The workman also brought them back and installed them. They did not charge me anything. They made an error, but went above and beyond to remedy the issue. I appreciated that.