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Reviews, get directions and contact details for Kroger Store

Kroger Store
"Kroger offers thousands of quality food and household products from your favorite brands and companies. From fresh produce, meats and seafood to dairy, home goods and pharmaceutical needs, Kroger is your one stop for savings."
Address: 1100 Fledderjohn Rd , Charleston 25314, WV, US
Phone: (304) 342-8807
State: WV
City: Charleston
Zip Code: 25314



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Reviews
We want to thank the meat department for making our Thanksgiving wonderful. Thank you for getting us a capon!! You have the best moody helpful staff at this location
Love their selections from meats to specialized cheese. They are always friendly an dhelpful if you need assistance and I enjoy ahopping here. BUT I WILL WARN YOU the most disgusting thing I saw was this NEW Starbucks they put in, the workers which did appear to be very young in age were feeding eachother frozen drinks with whip cream behind the counter and even reached over the pick up area to spoon feed another girl standing there. I was appalled working in the food industry I know this is a complete health code violation and was a huge turn off. I will continue to go up the street to the other Starbucks but will continue to grocery shop for the future here.
The last several times I've done pick up it takes 25+ minutes. I could shop just as quick as it takes them to bring out my pick up. It's a shame, and I love using Kroger because of their credit card and rewards.
Excellent. Plenty of parking. Stocked well. Clean store.
There is no doubt that I have to give 5 stars, wish I could give more. I visited there with a delivery of store shelves on 5/19/22. I dealt with Kim Ferraro at the receiving dock. The load I had for them was a mess in my trailer, Kim worked with me on getting their skids out, while moving other skids out of the way to get to theirs. This lady is a hard worker and deserves something for her recognition. It took awhile to get everything situated and rearranged but that is understood if you would have saw my freight. She is a definite go getter and knows how to take charge of the situation. When I first got there I talked to another fella that didn't want no part of it and just passed it on to Kim. I'm glad he did cause I'm sure he wouldn't have been able to pour water out of a boot if the instructions were on the heel. Thank you very much Kim for all your help and hard work. If I ever come back to this store again I'll just look for you instead of asking someone else for assistance.
Worked here for a solid 3 weeks before I had enough. This is absolutely the worst work environment I have ever been in. The managers treated me horribly even though my grandma was in the hospital and wouldn't let me take off saying "You can't call off." "We need you." And basically threatening to fire me if I didn't come in. This place is a joke. Its filthy and there's not enough workers and now I see why. The pay is pathetic considering Kroger's is a billion dollar company. They could pay more just chooses not to. There's a man who works as a cashier there and he has a hard time getting around. He would have to ask multiple times to take breaks and lunches the managers would just straight up forget to give people their lunch and breaks. If you or your child is considering working here I highly recommend not doing it or letting them. This is the worst I have been treated in a work environment. I can't speak for other kroger stores but this was my first experience and I plan on never even shopping there again. I refuse to give my money to a corporation that can't even give good pay to there workers.
Visited on a Friday afternoon. Busy with only 1 human register open. Don't forget, some people are either older or handicap and unable to utilize self checkout. Level your floor. It's bumpy at first and hard to maneuver a wheelchair. Natasha needs customer service training. Otherwise organized.
bought 2 steaks. they were rotten in the center. took them back and got steak tips of the same price of both steaks. came home and they were also brown and rotten. used to be the best kroger around, but this is just unacceptable.
Elijah in the click-list department was great. Dean “working” self checkout was not. Needs serious customer service training.
Something has got to be done about the lack of registers open! Or have more room in the self checkout for those of us that buy several items at once. It has become ridiculous. I like Krogers and their selection, but lately I've felt like I'm at Walmart with the waiting.
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