LA Fitness

I've been going to this gym since it was a regular LA Fitness, but within the past year the condition of this place has really started to decline. I'll start with the things I like about the place: The equipment is relatively new compared to older gyms I've been to and I it's never too crowded for me to point where I can't use the machines I want at least during non-peak hours. The locker room/bathroom is always clean. There was a couple weeks where the gym speakers had broken - some would say this is a bad thing but I personally enjoyed those weeks because I like being able to just hear what I'm listening to in my headphones. Now for the not so great things: The paper towel dispensers and the foam cleaner dispensers aren't always stocked so sometimes you have to walk across the weight room floor just to find some to wipe down a machine. I really feel like they should start providing cleaning wipes instead of the paper towel + foam cleaner combo because because the latter seems pretty ineffective most of the time and barely cleans. The aerobics ballroom floor is disgusting. It's like no one mops or sweeps it. There's hair EVERYWHERE and the gym only has like 8 floor mats which is arguably less than half as many mats they had before the pandemic. Overall the culture here is bad. People don't re-rack weights or put things back how they found it in the turf playground the place always looks like a mess. Not to mention the attitude of the employees - a lot of them dont even say "hi" when you walk in or even look like they want to be there. I really hope something changes soon because I'm starting to not wanna go there either. Edit: Ever since I wrote this review I have noticed that they completely replaced the paper towel + foam dispenser combo with sanitary wipe dispensers. This is something that I much better prefer so I'm glad they made the change. The speakers are also working again for those who don't like to BYOM bring your own music For this reason, I'm changing my review from a 2 to 3 star.

Left crunch for a cleaner gym.... only to have the same issue only worse. The weights are unorganized. Most of the staff is rude and unprofessional. Except Teresa she's always awesome and helpful! Fire Jessica and promote Teresa. But overall this gym is a epic failure. I don't recommend!

Can't speak to other amenities bc I generally just swim now that Pilates is no longer available. But I love the pool here! The staff is friendly and the ladies locker rooms are clean and very well maintained. Great price!

This is my preferred gym only due to distance and convenience also a offers a tad more than the la fitness nearby. They have a decent selection of equipment to chose from it doesn’t smell as dirty. Most recently I have seen them improve on the cleanliness of this place. Cleanliness: At first the restrooms were always trashed. Toilet paper all over the place except where it was suppose to be. Pee all over seats and floor, toilet seats missing, tp holders broken, urinals out of service. Which you can’t blame esporta for those occurring but I would notice it was something that would go unnoticed for days on end, no hand paper or toilet paper available, trash cans filled to the top, mirrors super heavy in water stains. They have recently in the last few weeks been able to be more attentive to the restrooms and providing a better restroom experience. Equipment: They have a good variety of equipment for every workout which is a plus, I always find something to do well I am there. Usually only struggle on leg day, you can expect a small wait which is ok for me. The con of this gym is that they often have broken equipment that remains broken for months . Being unable to use your favorite equipment is just ; major ones for me includes their stair masters, seated row machine, lat pull down machine, and sauna. Would be nice if the down time on these machines can be reassessed to a reasonable time. Environment: Many people at the gym are cool and staff are exceptional but I’d like to shed light on Teresa, She has to be the most nicest, respectful, and helpful front desk clerk, she always welcomes you with her big smile and good vibes she deserves some recognition for brightening up the place she is excluded from any negative feedback I give in this review, she is literally the best worker. One thing about this gym is if you bring a guest you can expect them to continuously harass them and try to pressure your guest into getting there membership like no other. They are very persistent with they’re sales tactics which I understand it’s their job responsibilities but they can use some extra training, they’re approaches are horrendous. At times it would be embarrassing to have my guest come with me because I know they’d get asked at least 2-3 times during our session to sign up for a membership. One way I have been benefiting from there sales tactics is by putting my least favorite peoples contact information on the guest sign in sheet… it’s over. Training: Although I haven’t gotten any training from esporta, I have noticed the one trainer that they have is never actually paying attention to his clients, he is usually on his phone, not correcting his clients form on nearly all occasions and just not effectively being a trainer. I wouldn’t recommend getting training here. I’ve outsourced my trainer from sixth sense where they have tons of trainers, mine’s trainer Drew specifically gets me right

I've had my wallet stolen once out of my locker and it has been forced open a few other times. There have also been several times the men's locker area was closed because females were cleaning

The staff here is rude, lazy and they need to be trained in customer service. The gym is nice and has a lot of equipment but the upkeep is not being maintained by the young employees that work there.... I remember when people who worked at the gym actually lived a healthy lifestyle you could tell in their appearance these workers now can be kind of discouraging to somebody who's beginning there healthy living journey when you can clearly tell they don't work out and they don't have any information or resources on how to obtain a healthy lifestyle‍ it's a no for me

Visited on 8/13/22 One of the team members at the front gives customers false information! Beware he tries to sign you up for Esporta and not LA FITNESS. When In fact you can visit both gyms , he stated Esporta will be opening gyms at super markets! Ghetto who wants to work out inside a super market. On top of that this location has horrible weekend hours. Friday close at 9pm. Saturday close at 5pm. Sunday 5 pm. Front desk youngsters need training on customer service as well Would not recommend

Ms. Emanu , Operations Manager, you should educate your staff about the danger of contamination from uncleaned swimming pool water. It is full of black residues, hairs, sometimes mucus and one time a band aid or a gauze. This is health fitness, which means people are going there to stay healthy. Being dirty and DOESN'T CaRE ATTITUDE of your staff when brought to their attention clearly shows that i si all about the money .

UPDATE June 2022: This gym continues to go downhill. Front desk staff are not friendly! Sometimes they don’t even greet you because they are too busy having side conversations with other staff. The gym is filthy! See photos- you can tell that dirt and grime has been sitting for some time. Machines are broken down constantly and take months to get fixed. Don’t even get me started on the restrooms! Filthy, disgusting, biohazard status. It’s actually really disappointing how much this gym has declined. I also agree with another reviewer, the people who work here don’t even reflect a healthy or fitness forward lifestyle. I don’t even think the front desk people actually work out. I used to see staff on the floor after their shifts or on their days off, now that’s not a thing. I’ve never seen a front desk person refill paper towels, hand sanitizer, rack weights, etc. They don’t take pride in their place of work and therefore members do not either! The gym is also over crowded and a lot of people unfortunately do not know proper gym etiquette. After four years I will finally be looking for somewhere else to workout.

Great fitness center with all the right amenities. I wish the basketball court is a full-court with nice leather balls.