La Montañita Co-op

We are members of this co-op and do our regular shopping here. In general, all of our interactions with the staff have been WONDERFUL! However, today while purchasing chard on the vegetable isle, an employee walked up to restock I think lettuce and said EXTREMELY AUDIBLY “Jesus Christ” and then rolled her eyes at us because she wanted us to move so she could restock!! We are offended to the point of perhaps not continuing to shop there. I wanted to get a lot more than I did but was upset and flustered I couldn’t even shop because I just wanted to leave. I was looking behind me in every isle wondering if she was gonna be behind me and angry that I was in her way. A part of me feels bad because everyone else was SO kind and accommodating, but that was so inappropriate.

Clean and reliable produce and meats. This location also has a large variety of ready made meals that are healthy and fresh.

Today was my very first time visiting this store. It was recommended to me by my midwife. Let me just tell you, I ABSOLUTELY LOVED IT! The store manager Travis was extremely helpful with no hesitation, patient, and positive. Although they didn't have an item I was looking for he offered a solution. And Andy the cashier was very kind and made conversation with my husband and I. There were also two female workers who smiled at me lol. And before pulling the shield down the guy on produce asked did I need any fruits or veggies first. Everyone was nice and I did find some pretty good supplements for my health. win win!

Really short-sighted and clueless store manager on duty 10/26/22. I visited the store yesterday and bought a bag of bagels from the end-cap. This morning I intended to toast one when I noticed they were all MOLDY. Okay, so I took the bag back and asked to exchange it, but I didn't have the receipt from yesterday who keeps or even takes receipts these days? The manager stated "it's our policy..." that you must have the receipt and that I shouldn't have bought it after the expiration date that was handwritten on the package 10/24. I didn't look for that when I picked them off the shelf - that they were already expired. So she refused to allow me to grab a different bag and exchange it. ehhh? What is she saying, that "I lied" about purchasing it the day before? is that the kind of clientele that shops at the COOP?. She looked at them and SHE ADMITTED THEY WERE MOLDY, yet would not replace them for me. Wow. over a bag of bagels - only 5 of them at that. Astonishingly clueless customer interface.

Love this place but wish people were more genuinely happy, connected and created community. Being a member shouldn’t only include sales. And since it’s impossible to shop without being harassed by a table outside campaigning for their company with a poor sad overall model of what they say they stand for I can’t come here any more. I shop for health and well-being and the stress from telling the people at the table repeatedly no thank you takes away from the whole experience. I literally am scared to leave the store without being harassed even with arms full of items trying to make it to my car. Also the food is so random and inconsistent. I opened some kale salad and people in the room said what is that smell…not in a good way. I have thrown away more money here than any other store. No fun. The one time I did return prepared food I felt like a criminal. ‍. I have worked in a natural food store before.

Like a mini Whole Foods, literally. This was a great place. Workers area so inviting, helpful, and kind.

I am a member here but usually shop at a Sprouts location since it’s much closer to home. This location always has a great selection of produce. They also have bulk body care stuff soap, shampoo etc in addition to regular food bulk items, which is great. Always a good selection of prepared foods if you need something to grab and go. It does get a little crazy on the weekends, so we try and go during the week when possible.

I love this store. It's nowhere near where I live but I drive across town past the Sprouts to shop here. I like it that they have local produce and dairy, they might have local meat too but I'm a veggie so I don't know. I also like it that even though they're a small store they're paying their employees a higher wage during the pandemic.

As a regular shopper here, I am always pleased with the customer service. If the person I am talking with does not have the answer, they will find out. The produce is fresh. I love that children get to have a free piece of fruit when they are there! The selection in all sections of the store is good. I appreciate that the store is small; it has a more connected feel than a large store. The location is easy to get to, and the parking is good.

My wife and I went in there to see if they had wheat grass for our cat. Though they were out of the wheat grass. We ended up having lunch from the deli and picking up a few things. The soup was outstanding. Everything was fresh and made daily. Found out that they also have great employment opportunities and work very close with the community. Wonderful store. I can't wait to go back!