Lanson B Jones & Co

After a little more than a year of paying for premium service, we have received anything but. From plants that were planted when we originally re-landscaped our yard that died and never replaced despite being under warranty to asking for someone just to come out and address our concerns for months and being put off at every turn such that it still hasn’t happened, the company seems to not have enough employees to handle their commitments. Weekly crew is good at doing the regular maintenance but customer service and responsiveness is sorely lacking to say the least.

We hired Lanson to develop a European-style garden for our yard in Houston. We were specifically interested in something that would provide a pleasant environment during the winter months as this would be the main time we would be in Houston. Lanson took great care to listen to our needs and then met with us several times during the developmental stage. He was also good at suggesting and showing us examples of design elements that we would not have thought of on our own. When it came time to implement the design Lanson’s entire team was extremely professional to the point of perfection. The end result was exactly what we had envisioned and we could not be more pleased. We now use his maintenance team led by Christian to aid us in the continued growth and development of our small scale European garden. We highly recommend Lanson for anyone who desires to work with someone who has a passion for what they do as it will result in a unique, beautiful and well thought out landscape plan for their home.

Both Lanson and Nasi worked very hard to bring the vision that my husband and I had for our yard to life. Even though we have a small space, they took great care to listen to our thoughts and come back with wonderful suggestions and even more great ideas! They were very responsive and kept us up-to-date on any orders, delays, etc. And all of the workmen were very professional. I highly recommend Lanson B. Jones & Co. for your landscaping project.

We worked with Lanson B. Jones Company to plan and implement a soft, flowing garden that was child and family friendly throughout our yard in Friendswood. They listened to our ideas and were wonderful to work with. They incorporated our playhouse and trampoline into the plans. Rachel was an excellent project manager, responding quickly our issues during implementation. Great experience.

Lanson and his team transformed our backyard from a typical yard into a resort style fantasy outdoor space. Day to day we interfaced with Maria, who is excellent, responsive and bright. They took us from the design to completion with the utmost care and diligence. They always made us feel that our job was top priority and that they were invested in it's success. Our design originated as a simple fireplace with patio. Then we decided we wanted to add a pool with specific dimensions etc. They accommodated and built for us a beautiful fireplace, pool, synthetic lawn which we love And Pareterre herb garden. Life is too short to not have an outdoor space you can enjoy. We are so happy we went with Lanson's team and we enjoy our outdoor space everyday.

Jim Jech is an outstanding landscape architect. We have been calling on Jim for the last 18 years and he recently redesigned our front landscaping and it is beautiful. The team at Lanson B. Jones is professional, polite, hard-working and great at what they do. Recommend them highly! They also have an events department which recently did flowers for my daughter's graduation party. Extraordinary arrangements!

BUYER BEWARE!!!! Lanson B Jones & Co subs out much of their work and does not pay their subs leaving their unsuspecting customers vulnerable to liens on their property. He currently owes me over $23,827 that I will have to send Intent to File Lien notices to the affected customers. This shady business practice is reprehensible at any time, but is especially abominable right before the holidays.

Lanson B. Jones & Co. is a professional and creative company. They endeavor to reflect the desires of the client, combined with the company's knowledge of beauty through their careful selection of plants which flourish in Houston's ever changing climate. Standing behind their work is their goal of satisfying the customer.

Lanson B. Jones has an aesthetic discernment and design talent that is hard to find. Hired to tackle the most problematic features of our landscape, he did not disappoint. Careful consideration was given to home design, hardscape, sitting areas, plant choice, and maintenance needs. Lanson exceeded expectations - he transformed the proverbial ugly duckling into a swan. We love our garden!