Leisure Time Charters & Tours

Great people offering exciting adventures.
5 7 years ago (21-04-2018)

A couple of glitches tainted otherwise good service to Proctor Farm. The buses themselves where clean and professionally driven. The ride was comfortable and room adequate. Think airline coach with a spot more cushion. This alone earns three stars. I only wish the driver would have been thoughtful enough to not force elderly women (we're talking 90+ age here) to climb a 100 yard-long coarse gravel hill in the dark to reach the bus from Proctor Farm's reception area. It needs to be mentioned that the same driver dropped everyone off much closer to that venue at the beginning of the day, and the gravel drive and parking area had ample room for maneuvering. No real excuse there, and unfortunate. Another issue occurred with timing and communication. The driver was exactly on-time with an end of the night departure, but the reception was running slightly behind and many were stranded. Granted, he eventually came back and picked them up, AND there is little or no cell service to that property, but the driver couldn't be reached anytime after departure until another guest received a phone call from Proctor and relayed the message. A walk down that hill for confirmation would have prevented the stranding. These are relatively small glitches with big impacts on customer service and impressions. Hopefully your experience will be better.
3 10 years ago (18-01-2016)

Tag # C94 9a1 Bus cut us off at 5:50 am this morning on 75 South. No rhyme or reason. Dear driver.. you were reported.
1 8 years ago (28-03-2017)