Lenny's

They're fast and food is always on point. Also the customer service is better then most places in the city and the building is surely the most amazing of any Lenny's locations I assume.

Terrible attitude from the cashier. Having never been in the store- I walked in to the cashier sitting down having lunch. Maybe she felt like I was interrupting her? I said “Hi babe”- with a smile and nod. There are 2 registers with signage above them. “pick up orders” & “order here” - I myself used what I thought was common sense and stood at the “order here register”. I stood there for a few mins before realizing she was not coming to the order here register and instead stood silently on the other end of the counter at the “pick up” register… Okay? I walked down to that register just to be met with the nastiest, coldest attitude. I attempted to order and she was just over it I guess. I politely and cheerfully asked if she was having a good day?- her cold, Death Stare response? “Are you having a good day?!” …..I was taken aback because I was genuinely being nice and it was clear she wasn’t having it. I cancelled my order at that point and she just shrugged her shoulders. Visited on 5/6/2022 at 2:07PM.

Service was fast, people were nice food was hot and fresh Vegetarian options: Veggie sub or veggie salad or a grilled veggie philly Kid-friendliness: They have kid meals

We ordered the American club and cold Italian sandwiches. The bread was fresh and the sandwiches were good. They forgot the oil/vinegar on the Italian. Overall customer service could be improved. There were a lot of staff, but no one seemed to want to be working.

Came in here for a sandwich after working out. Service wasn’t great, as it took 20 mins to make one sandwich and the lady who came in after me received her meals before me difference of > 15 minutes. The lady at the counter was great but I guess the folks in the back were not prioritizing my order.

Make it however you want it. Very good sandwiches on good bread. Reasonable prices. During lunch rush don't expect to find a place to sit, but if you go before or after it is never an issue. Great staff very polite.

Charming location, same great food and incredible service! The staff was friendly and accommodating. The food was made to perfection and precisely the way it was ordered. The tables and booths were clean and the drink kiosk was fully stocked. Wonderful experience!

The restaurant is very clean, but the counter attendant skipped over my order to make the two behind me, and rushed to make it up. I ended up with bland, flat turkey sandwich fixings thrown in deli paper. You're better off going to Jimmy John's.

My prior experiences were decent but recently faced challenges with order discrepancy, service quality and billing issues during last few visits. There quality has gone down. Poor customer support from both in-store and online support teams.

I will give them this, the girl in there recognizes and knows most of her customers names. Some even give her a hug. She’s taken the time to notice that my order was taking longer than expected and checked on it and got it out. This place gets 5 stars just for her constant service.