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Reviews, get directions and contact details for Lilly Nails

Lilly Nails
Address: 186 N Hurstbourne Pkwy , Louisville 40222, KY, US
Phone: (502) 384-4997
State: KY
City: Louisville
Zip Code: 40222


opening hours

Monday: 09:00-19:00
Tuesday: 09:00-19:00
Wednesday: 09:00-19:00
Thursday: 09:00-19:00
Friday: 10:00-19:00
Saturday: 10:00-19:00
Sunday: 12:00-17:00

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Reviews
The lady that always does my nails did a poor job this time I was really upset I had black on before she still left some on my nails n on my new set I was really upset she looked mad n was rude tooService: Dip powder
I love this place! I drive way out of my way every 4 weeks for my gel nails! Been a regular for almost 2 years
I go to Lilly Nails for my acrylics and I leave happy every time! I definitely recommend.
The best!! I have never been disappointed by a manicure or pedicure that I have received here. The employees were always so sweet and did a fantastic job every time. They have a great selection of colors and the salon is quiet, clean and relaxing. HIGHLY recommend!
After my visit today I will not be returning. I use to love this place, however the service is declining swiftly. If you're going to be a top notch shop please invest in top notch people. They only have 2 women who can really do nails and they are always busy or in the back resting. I can actually say I hate my nails today and you couldn't pay me to return. Plus the prices keep going on..
Great service, reasonable prices, great work! I love my nails!!
I absolutely hate doing this but I feel it’s necessary considering how bad my experience was. I’ve been to Lilly nails 3 times, the first two times my nails turned out ok, I kept coming back because it was close to me. The first time my mom went with me and the lady was putting her nails into her hands the whole time. The 3rd I got that same lady and she broke skin with her nails. I came in for a fill in and she told me I couldn’t get that because I had dip so I just took them off and painted them with gel . When they were off she didn’t file, cut down , repair my nails and instead just went on with the polish and I paid $28 + $5 tip for every single nail to break or chip. I’m extremely disappointed with my nails and wasted my hard earned money on ugly nails.
I have been there several times with a decent experience. However, The last two visits were unsatisfactory. Today I went In for a toe polish change and nails clipped. I get asked no exaggeration once to also do a mani and at least 5x for a pedicure. I made it very clear at the beginning that I only wanted the service I had requested because I was saving money for vacation. Also the service that I had requested wasn't done correctly so I explained again that I preferred my nails short. The tech then shortened them further and left scraggly pieces of my nail hanging off when I asked her to get that off my nail she again told me "you need pedicure you need pedicure". Then she started yelling to her co-worker in a different language while she was supposed to be working on me. This was very inappropriate and poor service! I will be getting a pedicure next time but definitely not at Lilly's!
My 16 year old daughter went there and they charged her $60 for shellac. That's the only service she received. No manicure. It's a shame since it's convenient to my home. They told her it was $30, but then double charged her. Don't go here.
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