Lincoln Hospital

People like Dr. Rose, RN Jackie and RN Aimee are what makes this hospital great. They have shown my son love and kindness. They answered all my questions and made sure we were comfortable with the hospital. However, I still have to give them 3 stars because the billing staff is underhanded, sneaky and unprofessional. God willing I never have another family member there.

Lincoln Hospital is infamous for being terrible but last night there was a rare gem amongst the rubble. Dr Brittany Vanderhall was amazing!!! She took her time and heard me out, she had the sweetest tone and even when the nursing staff failed to do their job and left me sitting without the iv she requested, she very graciously just came and did it herself with a smile on her face. She was such a compassionate spirit and she helped make my experience so much better even though I was racked in pain. I'm very grateful

I had no choice but to go to Lincoln Hospital. I was expecting it to be a lousy experience but it was anything but. Everyone from the ER receptionist, to triage nurses, X-ray techs, CTscan staff, ER doctors and ER nurses were ALL extremely professional. Yes the ER was overcrowded but that’s because the local opioid addicts use it to cop a free fix for the day. Anyone who lives close knows I’m right. Every patient thought they had the most serious emergency and wanted immediate attention. I see patients yelling because staff took a break. They’re human beings not robots. It’s not their fault that the hospital is understaffed. I personally hope it’s the last time I ever need to go there but if I had another medical emergency I’d be comfortable going to Lincoln. Thank you to everyone in the ER for their professionalism and their compassion.

First off the hospital failed to submit a claim to my insurance so I received a collections bill. I contacted the Billing Department so they can submit the claim to my insurance and get paid. However, the Billing Department NEVER pick up the phone or return calls. I’ve been calling for over two weeks with no answer or response to the messages I left. The operator suggested I speak with Guest Relations. the person who picked up line in Guest Relations was nasty. RIDICULOUS! I regret using this hospital the one time I did! Never again!

I went in at 4 pm to the emergency pediatrics. My 1 yr old son had a fever of 104.6. I told them he’s been having fever that high for 3 days already. At 5 they triaged him, it was 7 pm, my son was still in The waiting are waiting to see a doctor. Waiting room was full of sick kids with fever etc…. But no one was being called. Nurse was only calling people in every 1 1/2. They were EXTREMELY SLOW even with triage. Never going there again

The hospital fails to keep patients best interest in mind. The place is often filled with aggressive inebriated people and addicts. The workers can often be rude and the wait time is ridiculous. People will complain to skip in front of you. There is no order for incoming patients. It takes far too long to be seen. You will be there for hours. The hospital needs better security and better management.

The worst hospital. I went there with covid and shortness of breath they didn't took care of me just because I ask to get a different kind of asma medication. I got there at 9pm at it was 11pm and the doctor didn't come to see me like punishment for not taking a medication that gives me tachycardia.

My father was admitted to the emergency room and I have spent over 2 hours trying to reach someone to discuss his case with. Calls dropped or no answer and rude personnel. There has to be someone that can be reached to get an update on a family member. Its the reason that they have a score of 2.6 because this hospital is atrocious in its customer service

It’s pretty obvious the doctors and nurses here are overworked. I went for a hand injury and was sent from City MD. The doctor Cunningham-Deshong, Homer I had in Fast-Track ER was so rude, cut me off a few times and threw out an important paper of mine from CityMD even after I asked her to return it to me. During our final meet after my x-ray, she tells me shes hungry, that either the hospital or cityMD isn’t going to get paid for my visit. Im in pain and Im worried, as the patient, I don’t want to hear that and that’s horrible bedside manner. Truly disappointed to see the hospital has not even begin to improve its services and treat low-income patients as HUMAN rather than a bill or incompetent criminal.

Very disappointed: with the inconsistency of being able to communicate CLEARLY with a Physician about a loved ones condition. Even as small as trying to phone the hospital and get through:. My daughter was admitted here and the stress of getting through any doctor who was caring for her was very inconvenient. Also, I believe her medication wasn't administered correctly. The hospital CLEARLY needs A READJUSTMENT MOVING FORWARD ⏩