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loanDepot

About

loanDepot.com, LLC. loanDepot dba imortgage NMLS 174457 4800 N Scottsdale Rd 3800, Scottsdale, AZ 85251

http://www.imortgage.com/privacy

Story

Founded in 1999, imortgage grew from the concept of creating a premier builder-based mortgage banking company to a consumer friendly system that provides a vast array of mortgage products, which gives our customers and business partners a clear advantage. Headquartered in Scottsdale, Arizona, imortgage has offices in multiple states and is looking to continue its solid track record of growth. As the market changed in 2007, imortgage recognized an opportunity to expand into a retail business channel.

With the ability to capitalize on its reputation, imortgage sought out individuals that represented the core culture of integrity to establish a retail presence. Today we are one of the fastest growing privately held retail companies in the Western United States. As we look to the future, our ability to provide big company resources combined with the agility to move quickly as an independent mortgage banker will ensure our continued success. The financial strength of imortgage enables us to continue our access to credit facilities and investor groups that are essential to our industry.

We are a fully approved direct lender for FNMA, FHA, VA, HUD and USDA. In addition, we actively participate in and become experts in state and local government loan programs.

Continuing to grow, in 2013 imortgage and loanDepot created a partnership that built the third largest independent mortgage banking institution in the United States. This alliance created a dynamic mortgage retail branch network system to work alongside consumer direct lending.

Mission

At imortgage we understand that in today’s market, home financing requires a company with a proven track record, financial strength and integrity. Our unwavering commitment to excellence in these three key areas has earned us a reputation as one of the most well respected companies in the industry.

WE HAVE A LOAN FOR EVERY HOME... SIMPLE AS THAT.®

Impressum

Houston Branch
3040 Post Oak Blvd. Suite 1475
Houston, TX 77056

Katy Branch
21322A Provincial Blvd.
Katy, TX 77450


View our Licensing at: http://www.imortgage.com/corporate-license



"loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans."
Address: 3040 Post Oak Blvd Ste 1475 , Houston 77056, TX, US
Phone: (713) 395-6900
State: TX
City: Houston
Zip Code: 77056


opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00


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Reviews
DO NOT USE! I was told i had the “PERFECT buyer profile” only to be tricked into a higher rate with a buy down versus what was offered with a competitor with no buy down needed. DEBI STARKS AND MATT VEST ARE CROOKS!! I ended up with a lower rate with a competitor 40 days later than when i locked in with Loan depot. For people with perfect credit, you will literally THROW MONEY AWAY IF YOU DONT CATCH THEM IN TIME
They are declining not saying why. Then they send a letter saying your application is not complete. Is this even legal?
I don't know how this company makes money. I applied back in February and never got assigned a loan officer. Called repeatedly and sent emails for weeks still never heard back. Tried again and got assigned a loan officer in a state I didn't even ask about, they just assumed. Tried repeatedly to get my file moved with no luck. Now I have an inquiry on my credit report for no reason and just SOL after complaining to CFPB.
Amazing customer service! Friendly and they communicated with us very well and answered all of our questions quickly.
Brandon Bee Dixon was a great agent, resolved issues quickly and made sure I understood the process. He was great at answering my questions and generally helped to make the process painless.
I wish I could leave zero stars. I tried for almost THREE MONTHS to close on my refinance with this worthless company. What a colossal waste of time. Tried 3 times to close , each day of closing they decided to try to change some part of the loan terms. On the last time they increased their lending fee that was agreed upon at the beginning by about $5,000. Finally gave up when they wouldn't respond to my loan officer for multiple days.
SEE SIAM MAXIE!!! VERY PROFESSIONAL AND EXPLAINED ALL PROCESSES TO ME AS OPPOSED TO SENDING A DOCUMENT AND SAYS "SIGN IT!" SHE WAS AVAILABLE OUTSIDE OF NORMAL BUSINESS HOURS AND EVEN WEEKENDS IF I HAD QUESTIONS OR CONCERNS, SHE DEFINITELY MADE THE LOAN PROCESSS SMOOTH , I HIGHLY RECOMEND LOAN DEPOT AND SIAM MAXIE.
Wasted months of my time and acquires hard inquires on my credit by using Kayla Butler with loan depot. She lied about being pre approved for a home loan, avoided my calls and emails for weeks. Even had to call the main company to get her to contact me back. The worst part is she made me believe there was other loan options for me with a high student loan debt amount. She still ran my credit and everything when I already knew for over a year I had a high DTI and don’t qualify for conventional loans. She still is avoiding my emails. I’ll be calling her supervisor/boss to put in a formal complaint.
This is by far the absolute worst lending company I have used and had my clients use. I will not be sending any of my clients back here. It’s problem after problem. Communication is horrible. They don’t answer phones. You have to call over and over for days even weeks. I will be asking my clients to change Lending companies. I honestly do not even think they deserve 1 Star. Very disappointed with this company Update: tried calling no answer.
The process to apply was very easy. My agent was always answering all my questions and doubts and explained everything to me and my husband.
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