Lowe's Home Improvement

Just had the best experience up at Lowe’s. I have been up here and the other big box store trying to get help with my kitchen floors- the toe kick- and didn’t get the help I needed until Lori helped me today. She was so knowledgeable and walked me around the entire store bc I asked her for other options. Thank you Lori! It is so rare to have that level of customer service.

In store shopping is great, but I ordered a grill two and a half weeks ago with delivery scheduled for Memorial Day. Obviously planned to grill out today. Great communication and got texts the couple days and then the night before telling me the window of time the delivery would take place. Then, an hour before that window, I got an email saying the delivery was canceled. I immediately call the 800 number to find out why, and am told the store has not assembled the grill so the truck could not pick it up. We paid to have it assembled and it’s been two and a half weeks, and it’s still not assembled? Unacceptable. Now we have no grill and delivery is a whole week away, in which I have to block off to account for. Very disappointed.

Only reason for 4 stars was not finding what I was looking for in stock, but the wonderful associate I worked with took good care of me and I made do. Michelle was extremely knowledgeable and helpful. She made the visit pleasant and worthwhile. I have been to other home improvement stores but I get most of my stuff at Lowes. Their prices are decent and they have good sales. Michelle made me feel welcome and did not rush me. She was engaged and very kind. Excellent customer care. The gentleman at checkout I 'm sorry, I didn't catch his name took good care of me and was pleasant as well. Very helpful team.Thank you for all you do.

OMGOSH -- We have shopped here for literally decades and for the money spent should own an isle or two. ALWAYS have what we are looking for and need. No wonder their brand has stayed strong for so long. Will continue to be avid patrons. Prefer so much more over Home Depot and others.

I had very good customer service from this store, EXCEPT it is infested with mice! I went one evening to the garden center and they were everywhere. The sales person told me they absolutely come out at night. Nope! No thank you!

Went to this store because I was in the area. Was pleasantly surprised with the amazing service I received! The nice gentleman in lighting was very helpful. Manager Sheila was really nice. I am a loyal customer of Lowes and honestly most of the stores I go into, the staff is not very helpful at all. This is an awesome store. I plan to shop here more often.

One of the largest Lowes I have ever seen. Cheerful and helpful staff. Found everything I was looking for and some great priced extra treasures!

I went to Lowes this morning.Found some lights in clearance. I asked Erin the associate for price. He said he couldn't find the price and he put them in the trash. Terrible action. I was in shocke.

Tell me why they don’t want to cut our lumber, we have 4 small pieces and Gabriel acted like we asking for a kidney. He ended up cutting them after we stand there for 25+ min

I bought a chainsaw and a guy name Chase didn't want to exchange the product is not that I wanted the money back i wanted the same chainsaw but this people are not helping the costumers ... So disappointed