Reviews
I've Never met such a helpful employee, Victoria in the plumbing section is the best, her service number is 10. Give her a raise because she knows her stuff and is definitely a people person!
I just truly enjoy home improvement stores! They are my happy place! Lots of good clearance prices right now, especially Christmas! This one always has clean bathrooms!
Don’t waste your time buying appliances and scheduling a delivery from here. My washer and dryer was scheduled to be delivered on Saturday. I got a call on Friday saying that they couldn’t be delivered the next day due to their driver not having registration or insurance for the truck. They rescheduled my delivery for Monday, no big deal. Sunday comes along I get a call saying my items will be deliver tomorrow between 11:30am - 3:30pm. Well Monday comes along and it is 3:20pm and I haven’t received a call. So I call the customer service and the person the phone tells me that they haven’t received the washer and dryer at the store yet so it can’t be delivered yet. So I called back a short while later and they tell me the delivery time is between 9am and 9pm. Well it gets to be 8:30pm and I still haven’t been contacted for my items to be delivered. I called again and they told me the delivery team has already gone home for the day. No new delivery date is given and I ask to speak to a manager. The manager is not responding, so the customer service person takes my name and phone number down to give it physically to the manager. And I wait and wait and nothing. Now it is Tuesday and I still haven’t been reached out to in regards of my washer and dryer. So I call to see if I can get an update where my stuff is. No answers are given so I again request to speak to the manager and they pick up then quickly hang up! I proceed to call four more times and the same thing happens. I will not be buying products from here again, the service is terrible and you are left with no answers. The next step I will be doing is showing up in person because this is ridiculous for this type of service for the price I paid. Horrible, if I could give a zero star rating I would. Don’t waste your time.
Very friendly and helpful staff specifically Denice, Matt, and Krystal. We had a cabinet pull dilemma and they went beyond and out of their way to solve our issue. Extremely satisfied with the customer service we received, they were awesome! Sean Lusk
I placed an online order for over $500 the website tells me my order was being filled, I showed up at the suggested time frame to pick up my completed order at the front pickup or the location ware you need to go! To only find out my order was never filled, I had to spend atleast an hour searching and loading up my own lumber and sheetrock an other Miscellaneous things. I asked The manager in charge of overseeing my online order if I could have a free bottle of cold water for the intervenience she tells me no! Be careful with your online orders that supposedly ready for pickup!
I enjoy getting plants from Lowe's...It also has all sorts of great odds and ends ...of course appliances.
I had the pleasure of checking out with Liz..she provided great customer service and will be returning
Lots of employees watching me do their jobs for them. Zero registers open with cashiers. But , they do have employees watching me check myself out just standing around.
I like this big box store for my shopping needs! They have a huge selection and the prices are reasonable.
Never anyone available to help, when you do get to talk to an associate, they know nothing. Sore is always in disarray. No one is ever at the paint counter, I’ve waited and witnessed others waiting over an hour for help in the paint section. I ordered paint online because I didn’t want to wait hours to be helped. Retrieved the paint, 2 gallons, 2 different colors got home, only to find the paint was never mixed. I’m writing this review 30 minutes in to my wait at customer service waiting for the ONLY paint qualified person to get off lunch to fix their mistake. Garbage store, garbage management, garbage employees.
