Lugos

Mark is patient, professional, personable and thorough! He assisted me with navigating the site and choosing the perfect colors by going out of his way to share pics of samples via text, following up after I ordered via phone, getting the hair ready and sending me texts with pictures of the hair I ordered and the tracing number for my shipment. All of these happened in minimal time. THANK YOU SO MUCH! You’re AMAZING!! Lugo’s has TOP QUALITY HAIR that is well worth the investment. My stylist has referred her clients there for years.

It would be good if I could choose NO STARS. Lugo's sent these to me. Extremely frizzy. When I called, I spoke with a staff member and he did not listen. He kept interrupting. Then told me to hold on. I was waiting ... put it like this I had to call 3 times. Then the manager Cherelle was very rude and did not help me. She told me I had to buy a diffuser and other items to care for the products. I asked - if the products were supposed to come so frizzy. Again, rude. Told me she did not care. Cherelle got angrier told me to send the product back and then hung up the phone on me. They think they are going to keep my money for bad product but I am on the phone with my bank. I will put in a dispute for the items. DON'T EVER BUY FROM THIS PLACE. In Cherelle's words, they ... DO NOT CARE!

i purchased hair from Lugo's hi week it arrived Thursday and I have a 1pm hair appt today. i opened the package this morning and it looked thin i decided to way it and it was not the 7oz i ordered, it was 5.95 oz. i called and spoke to Sherelle who was immediately defensive and rude.

The hair extensions I got from Lugo's Hair were fantastic. The extensions they provided me with seemed to be a perfect match for my hair color. They have never let me down in the past two years since I started going there.

Been a loyal client for years. I get kinky curly and of course the Wet-n-Wavy which always ALWAYS looks amazing, wears well and washes with no problems. I send all my friends here! They all thank me because you get good hair and great advise for styling and care!

Hair extensions from Lugo's Hair are one-of-a-kind. They have consistently amazed me and always provided me with great hair quality. Their hair extensions also last a long time. Give them a chance to wow you; they're excellent at it.

My experience at LUGO’S has been nothing but fantastic! They had patience with me while deciding on what blend I wanted because there are so many to choose from! The hair quality is the best I have ever seen, it’s superior to any on the market! I LOVE LOVE this place! One and only place for hair!

I’ve had my extensions on for about five months now and they feel exactly the same as they did when I first got them. When compared with the quality of their extensions, the pricing seems reasonable. I even recommended this company to all of my friends.

Lugo's Hair has excellent products. I discovered that they could last a long time if properly cared for. I'm pleased with the way they handled my issue, so I've decided to continue being a regular customer of theirs.

Out of all the other hair extension companies I’ve tried, Lugo’s Hair is the best. They go above and beyond to ensure their customers get better products and services than what they have in mind. They also have a professional hair stylist that does all the styling very well.