Luxurious Nails

First time customer. Had a horrible experience. Went there for a full acrylic set and gel polish. First person doing my nails didn't know how to polish. Had to tell her numerous times to polish the sides . When I was done I noticed two nails were messed up. One was a weird shape and the other was a numb and wasn't the same length with the others. I went back inside and told Mary about it who apparently runs the shop. She said she would fix it. She said it would take forever to soak off the nail so she said she would add acrylic to it to make it longer. Now keep in mind my nails are square but she shaped it round with the acrylic and when filed it to shape it It was narrow square while all my other nails are wide square. Doesn't match at all and the other nail that was a weird shape they really didn't do anything with but re-polish and once again this Chick that polished it didn't polish it on the sides either and was very unprofessional and was on her cell constantly talking about her boyfriend. I mean c'mon now. I spent $36 for this full set to not be pleased and will have to end up going somewhere to take off all the nails and do over. Seems like no one at this shop knows how to do nails correctly or polish. Mary never checked back with me to see if I was pleased with the correction or anything. Seems like she didn't care either way. This set wasn't worth $36 yet alone $20 for that matter. Then when I was leaving the girl said since I got a glitter polish it disguised the nails. How crazy is that? Meaning that it covers the horrible job you guys did. A mess! Would never go back there. Really want a refund because that's ridiculous!
1 9 years ago (21-12-2017)

Very nice woman. Did not take long to be serviced. Very nice and cordial throughout the experience.
5 8 years ago (14-05-2018)

Poor service communication. I requested a refill $12 and nail repair $2 per nail. I had 3 nails that needed to be replaced, this equates 18$, at the end of the transaction she charged 24. 15$ for a refill because of my “nail shape” and 9 instead of 6 for the nail repair. I referred to the sign. Get your prices UPFRONT
1 9 years ago (14-12-2017)

Quick n great service
1 8 years ago (03-06-2018)

It doesn't matter what day or time you go, it's always very backed up. They are very short staffed for that salon and location . Plus the acrylic nails never last. They do a very poor job of shaping the nails and make it to where you have to come back after a few days to get a refill . I do not recommend.
1 10 years ago (17-10-2016)