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Reviews, get directions and contact details for Mad Hatter Air Duct Cleaning & Chimney Sweep Service

Mad Hatter Air Duct Cleaning & Chimney Sweep Service
Address: 5220 Atlanta Hwy , Alpharetta 30004, GA, US
Phone: (770) 740-8133
State: GA
City: Alpharetta
Zip Code: 30004


opening hours

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00
Saturday: 08:00-18:00
Sunday: 12:00-17:00


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Reviews
The services that were provided were perfect! I had them clean my ducts, clean my dryer vent, and check my chimney. The guys who arrived, Ivory and Dee were super professional and did a thorough job. They were very concious about their shoe coverings and made sure to take great care when coming in and out of the home. I will forever refer this company to anyone who is asking for these services. Thank you so much!Service: HVAC duct & vent cleaning
I hired The Mad Hatter for a chimney inspection and paid $89 for 15 minutes of "work" which basically included shining a flashlight up the chimney, looking around, and opening/closing the damper handle. No inspection of the exterior. The technician was friendly and professional, so no problem with that.
The folks at Mad Hatter are a pleasure to deal with, they responded quickly, came out on time, cleaned out the chimney and left everything clean. They also cleaned out the dryer vent too - easy to work with.
I had the best experience with Mad Hatter technicians, Lance and Ivory over the weekend! I had the air ducts in my house cleaned as well as getting my chimney cleaned for the upcoming fall/winter. Both were highly professional, knowledgeable, efficient, and did an amazing job on both services. I will most definitely be a repeat customer and highly recommend them if you are looking for these types of home services. A++!
I would not recommend this service provider due to poor communication. I had submitted a request for a Chimney with a Wood Fire Stove affixed to it to be swept. It was not until the technicians arrived they were very nice, professional and apologetic at my home that I was told it would not be possible for them to clean the Chimney BECAUSE the Wood Fire Stove is attached. If you are looking for a service provider to clean your chimney and wood fire stove, do not utilize this group. I would also recommend that in any communication with this company you ensure scope of work is very clearly confirmed both in writing and by phone before the technicians arrive. The company also did not offer a discount of any kind and was unable to recommend a different provider to me for the service I had hired them for when they could not proceed with completing it.
We have been using The Mad Hatter at the apartment community I manage for over 10 years, and they have always taken excellent care of our chimney and air duct needs. Their team always shows up time, deals well with the residents, and always cleans up after the project. Never hesitate to contact these guys for chimneys, dryer vent cleaning, or air duct cleaning!
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