Madewell

Went to exchange an item that was gifted to me for a different size. Because I didn’t have the receipt for the item that I received as a gift, they wouldn’t do the exchange. As a previous employee of Madewell, I know that we did this all the time for customers, especially around the holidays. Absolutely ridiculous.

This Madewell seems to be very well organized and stocked. Everything is laid out really nicely and neatly. The staff seemed pretty friendly when I came in but also just let me browse around freely without any questions. They had a pretty big sale section when I visited, although disappointingly, some of the items were barely marked down but I guess that's not really the fault of the particular store.

Madewell is my go-to for denim. The fit is perfect for my curvy petite frame.

staff is helpful and very pleasant to talk.... jeans fit perfect as a glove !

Staff was unfriendly but I love Madewell so..