Madison Allen M Jewelers

Stopped in to have the battery changed in an expensive, vintage watch. Many jewelers do not keep these batteries on hand and I was expecting to hear they would need to order the battery or I would have to leave the watch which I would NEVER have done. Two men were working and claimed they do have the proper battery. After opening my watch, one made a derogatory comment, accusing the last jeweler who changed the battery of using the wrong one. My watch kept perfect time with that battery until it ran its course. The salesman continued to comment about the wrong battery and told me how much better my watch would be with his battery. I paid and left. The following morning, my watch had stopped dead! I reset it and within a few hours, it stopped again. I did reset it and looked at it several days later and the time was completely off -- it was working but not keeping time. I do not live near this jeweler, if I did I would be right there demanding a refund. From his location in Manhattan, you would think they were reputable. Instead, I am left with a watch with a "new" battery that of course cost more than an average battery and it doesn't keep time. And, who knows if the battery he installed is doing damage to my watch. Buyer beware!

Do not buy from this company. First watch they sent was used. They had removed some links that were in the box and there were some jewelers notes on a plastic bag also in the box. No plastic on the watch. Ordered a replacement. The replacement they sent came with a dead battery. So much wasted time.

Had the watch technician rip my leather watch bracelet and pretend as if that was already there. Was still charged for my battery replacement.

These guys provide fake and false warranties. I was promised lifetime warranty for a ring should I ever need cleaning, fixing, or anything and they tried to charge me for cleaning and fixing. I am not sure what their “lifetime warranty” includes but beware of this fraudulent promise.

I was passing by and saw something i liked wasn't even thinking of purchasing anything until this kind man came out and introduced himself to me and started talking to me like i was a long lost friend he got me in showed me his products we went through most of the brands he explained to me all of the brands until i found the perfect watch very kind man.... he got me hes my new jeweler where i gonna come get all my repairs and all jewelry & watches bought from him

Replaced the battery in my Accutron while I waited.

So excited with my new setting. Shows the stone brilliantly. Excellent service!!!

Wonderful staff and most helpful. Super friendly and were a pleasure to do business with.

Great guys. Super store. Very helpful and resourceful.