Reviews
This settlement service is my go to. They have the number one spot on my recommendation list. I’ve been using Madison settlement services for almost 5 years now. Always a pleasure. Never had any issues. They over communicate and are always on time. Polite and fun to work with. I love them.
I've used Madison Settlement Services many times and I can honestly say I never have to worry about a thing. Kelly Keener is my point of contact, and she is top notch! Her communication and attention to detail is what makes the difference. I highly recommend you give her a call for all your settlement needs.
We had closing today for a home construction loan with Kelly. Our experience with Kelly and the team at Madison Settlement Services was stellar. Everything was prepared ready to be signed when we arrived, Kelly was friendly and welcoming. To add to our wonderful experience, we received a very nice card and gift for our new home. A small gesture that means so much. Thank you Kelly and your team for your hard work! I would also highly recommend CNB Bank and Meghan Dunn for any home loan needs. They have been great to work with also!
Kelly, April, and Madison Settlement were nothing short of amazing in helping me during the process of purchasing my first home. Thank you!!
Madison Settlement did an amazing job with settlement. From April to Kelly they stayed on top of the transaction and was really proactive on telling us what was needed to get it completed. Keep up the Great Work!!!
I recently purchased a home via Madison Settlement Services. Although my assisting agent with the company was pleasant enough, ALL of my personal information was left exposed and unattended on their office front desk for everyone to see for an unspecified amount of time. I went to the office to sign a missed document and found my paperwork sitting on the table! This incident caused great anxiety and uncertainty for me! The front office staff person, when she came from the back to the front desk area appeared unconcerned by frustration. My assisting agent at Madison Settlement Services did take responsibility for her mistake and apologized. I requested Madison Settlement Services purchase, for me, a one year subscription of identity theft protection. They agreed to my request and purchased a plan for one year.
Immaculate services. Both quick and informative, a rare combination in a settlement situation. I definitely recommend using Madison.
Sterling Settlement Services, a huge thank you for such a smooth closing today. I represented my clients for a real estate transaction and we received unparalleled service! From start to finish, their team was on top of everything. Communication was thorough and professional. I've had the pleasure of visiting their MD and WV locations. Each location makes you feel right at home. Most importantly, my clients felt at ease as soon as they sat down to the closing table. Can't wait to visit again!!
Kelly did a great job communicating and explaining everything , closing on our house could not have went smoother very happy with our experience!!
Michelle and staff are amazing to work with. Everyone always goes above and beyond to get us to closing. Kristin is extremely patient and accommodating. Michelle’s personal touch never disappoints. She is always so thoughtful and you can’t beat your favorite ice cold drink from John. : I’ve been working with this company for several years now and there isn’t another that I would recommend to provide professional, quality results and always always ensures you leave with a smile!