Mallory Eisenman, DPM

I have seen many podiatrists in my time but none in my opinion and the opinion of my feet compare to Dr. Eisenman. She is exceptional at her profession, easy to speak with and compassionate. Her staff is very accommodating despite what some other reviews mention.

I haven't even had my first appointment yet and am already turned off this practice because of the receptionist. I'd called ahead of my appointment to arrange for a medical record ahead of the appointment. Receptionist was rude, condescending and completely unhelpful -- did not listen to my question or address it at all -- just told me to ask at my appointment, which is why I called ahead in the first place. Also, she sends the intake paperwork via a Microsoft Word doc that's not fillable, nor can you type on it because she pasted an image instead of editable text and expects you to print and sign beforehand. Completely outdated methods and rude customer service. Update: I went to the appointment, expecting Dr. Eisman to follow through with professionalism. That did not happen. The receptionist informed me they were out of network, which I would have been able to know BEFORE the appointment if she had been polite and professional the first time I called. Instead, I had to resort to leaving a Google review to get through to someone reasonable. Mind you, I'd found this practice through my insurer's website as in-network -- that is something that should have been confirmed the first time I called but the receptionist botched that call too badly to get to that part of the conversation. Dr. Eisman proceeded to be condescending and defensive and refused to accept that her practice completely botched my appointment and overall experience even scheduling the appointment, much less actually accessing medical care. This is worthy of a Better Business Bureau complaint and I told Dr. Eisman as much. I am horrified that someone with this personality style is practicing medicine.

Great experience. No delays. In and out. Clean facility. Pleasant disposition

I was referred to Dr. Eisenman and refuse to go to anyone else ever since. She is the ONLY doctor who has been able to treat my ingrown toenails to the point where they don't come back. Staff is always so welcoming and willing to help in any way. Each experience is thorough and personable. LOVE this practice.

Very helpful and friendly staff. Doctor Eisenman is so clearly knowledgeable in her field that I felt very comfortable that I was going to get the right diagnosis. Also, I was pleasantly surprised when she ordered x-rays to have the films done in-office, developed, and reviewed in just a few minutes in the same visit!

Had a 9:00am appointment and was taken in on time. Dr. Eisenman was very thorough and honest with my diagnosis. She even made sure I had insurance before taking me to get xrays of my foot, which I really appreciated. She answered all of my questions and gave me several options on how to help solve my problem. Dr. Eisenman will definitely be my go-to podiatrist in Philadelphia.

@ 11:20 am 10/30/19 i called to schedule an appointment, receptionist, apparently having a bad day, blew her breath and placed me on hold without asking... Then i called back and was placed on another hold for approx. 3 minutes for her to pick the phone up and hear the office workers laughing so hard in the background she couldn't hear me. After trying to explain myself over her coworkers who were still giggling in the background i told he I'd call back.... She hung up in my ear. I've never been to this office but with the incompetent ninnies answering the phone and the other ninnies in the background who can control their laughter while conducting business, I probably wont. Good Luck~

I’ve seen several podiatrists before but never one as knowledgeable and helpful as Dr. Eisenman. I definitely recommend!

Very poor experience with the administrative staff. Not forthcoming with insurance matters and payment. Took many phone calls and insurance company intervention to get money due me from payment made in advance of treatment.

Compassionate and knowledgeable. Helpful admin too