Martha's Vineyard Fast Ferry

We were set to depart before Jose struck. When picking up our tickets the staff noticed our return date of Thursday and told us our options depending on the storm, but assured us that we would be taken care of. Amazing customer service. The ferry ride was Fun! Choppy due to the on coming storm, but enjoyable. Clean, quick, painless. Will certainly be using them again! Thank You!
5 7 years ago (19-09-2017)

Great service and crew... Highly recommended.
5 7 years ago (09-05-2018)

This ferry was the most convenient, safest, and hassle free way to get to martha's vineyard. Boarding was on time and the ferry left on the dot to ensure it stayed on schedule to get people to and from at the time stated. Its unfortunate that people have had poor experiences. Typically people only go out of their way to write bad reviews. I will continue to use this service every time I go to the vineyard. The staff and crew were so welcoming and helpful. Only problem was the port-a-potty. Their indoor bathroom was out of order. But on the plus side, they were the cleanest port-a-potty's I have ever seen. Highly recommend.
5 7 years ago (19-08-2017)

This company is a FRAUD!!!! You buy a round trip ticket and pay in full then an hour before your ferry they text you and tell you that your fast ferry is canceled. So now you get to go on the steamship authority ferry to WOODS HOLE MA & they provide you a bus to get back to Quonset RI. Mind you the originally ferry to Quonset would take 1.5 total. Their "solution" is for you to take a ferry for 45 minutes then get in a bus for 2 plus hours with all of your luggage, bikes, kids, dogs etc and then not give you any apology or reimbursement. My husband then missed his flight so we then had to dish out an additional $500 in change fees & hotel. The manager had no solution or empathy for the situation that their crappy company put us in. I would NEVER consider this ferry boat again. They only have one boat & if it breaks down (which happened to us). U are SOL!!!! All in all horrible customer service and no solutions to a problem!
1 7 years ago (11-07-2017)

Their website has been under construction for months. When it finally became live I tried to buy a ticket and was denied both online and over the phone 4 separate times. Their system is horrible. Spent an hour and a half online. Bank said it was their end denying my card (which is not good for your credit). If any other part of the experience with this company is like trying to buy a ticket I would recommend staying far away.
1 8 years ago (20-06-2017)