Massage Envy - Quail Springs

I came into establishment ready to leave feeling great and relaxed. I got off the table in horrible pain and they didn’t seem to care just kept asking me for my form of payment. Ran my card and took my money. When I called and spoke with the manager she offered me a free 30 min session on my next visit. I will never come back to this establishment. I want my money back. Ladies and Gents don’t spend your money here!!!!
1 9 years ago (08-12-2017)

I heard about Massage Envy because I work at Oklahoma Heart Hospital. The discount listed was not what they charged me. They over charged me. I called them on Monday and spoke to them about it and whoever I spoke with said " the prices have increased" and they would have the manager call me back. I never received a returned call back. The massage was average. She was young, so for her experience, pretty good. I will not return to this location based on my customer service experience.
3 9 years ago (13-04-2017)

My daughter bought me the massage for Christmas and loved it.
5 8 years ago (19-02-2018)

I don't leave reviews often but I must in this case. I scheduled a message two weeks in advance. I forgot about it. My fault. I understand why they charged for the appointment, however they also charged me a $25.00 tip. Called to cancel membership and was told I had to do it in writing and it is a 10 day process. Meanwhile, I'll get charged another months mebership fee during this 10 day cancelation process. Now I know why Message Envy LOST a class action lawsuit for bad billing practices. Be careful doing business with this company.
1 9 years ago (29-07-2017)

I've been a member for 3 years now. Love it. Both facials and massages are great
5 9 years ago (16-06-2017)