Master Jewelers

Paid $25 for an estimate on a repair. The estimate took a month to get. Wanted almost $400 to repair the watch. Way over priced. The watch physically worked fine before they got a hold of it, now it won't keep time. We only wanted the crystal and hands fixed. No that we have taken it else where. It is now 4 months later we found out the watch was in fact did NOT need the repairs they claimed. They loosened a screw to make it seem that way. DO NOT TAKE YOUR WATCH HERE. Shady company. Filing complaint with the BBB.
1 7 years ago (27-01-2018)

I have to respond to a post I read about Pandora costing less on Amazon and other places compared to Master Jewelers. What that gentleman didnt know is that PANDORA sets the price for their product. If it is found cheaper on Amazon , it's either used or a knock-off. Or, it's an out-of-season product. There are Pandora outlets that sell their out of season items at a cheaper price but you won't find those items in a regular Pandora store. I had the privilege to work for Master Jewelers. They are outstanding in all that they do. They bend over backwards for their customers and would never, ever do anything underhanded. They're an awesome group of people and I hold them in the highest regard. The only reason I'm not with them now is that I retired.
5 8 years ago (30-04-2017)

Great selections. Offers Pandora. Best of all the staff is like family and treats the customer as such as well. My family has been going to them for as long as I can remember and I plan to continue to go to them.
5 8 years ago (25-08-2017)

I HAVE BEEN DOING BUSINESS WITH MASTER JEWELERS FOR MORE THAN TWO YEARS NOW. I HAVE HAD THEM REPAIR JEWELRY, AND I HAVE ALSO SOLD TO THEM. I AM VERY UPSET ABOUT A REVIEW I READ REGARDING THE SELLING OF GOLD. I CAN TELL YOU FROM PERSONAL EXPERIENCE WITH JACKIE AND TERRY, THAT THEY DO TELL YOU TO CHECK OTHER PLACES TO SELL YOUR JEWELRY OR SCRAP ITEMS. THEY ARE VERY UP FRONT ABOUT THE FACT THAT THEY MAY NOT BE ABLE TO GIVE THE BEST PRICE. AS FOR ME, I LOVE THESE PEOPLE. AS SOON AS I WALKED IN THE DOOR THE VERY FIRST TIME, I KNEW THAT THIS WAS WHERE I WANTED TO DO BUSINESS. EVERY PERSON THAT WORKS AT MASTER JEWELERS IS WARM AND KIND AND CARING. TERRY GOES ABOVE AND BEYOND FOR THE CUSTOMER. HE IS AMAZING AT HIS CRAFT. I WOULD NOT WANT ANYONE ELSE WORKING ON MY JEWELRY. AND JACKIE, WELL ANYONE WHO WILL SIT DOWN AND PRAY WITH YOU AND FOR YOU IS A VERY SPECIAL PERSON. YES, MAYBE THE JEWELRY THEY SELL IS A LITTLE PRICEY, BUT LOOK AT THE QUALITY YOU GET. THEY ARE IN THE JEWELRY SELLING BUSINESS. THIS IS WHAT THEY DO. I REFER ALL OF MY FAMILY AND MY FRIENDS TO MASTER JEWELERS. AND ALWAYS WILL. THANK YOU TERRY AND JACKIE AND ALL THE WONDERFUL STAFF. I COULDN'T BE HAPPIER WITH YOU.
5 9 years ago (27-08-2016)

Great service! They took care of my pocket watches and they ran better than ever before
5 8 years ago (08-08-2017)