Masterpiece Lighting

I recently had the pleasure to visit Masterpiece Lighting again. It had been over six years since I had been in the store and was pleasantly surprised to see that they had expanded into kitchen design and flooring. Too often people only take the time to review when they have a bad experience and I wanted to say something good about Phil and his team. I’ve been a customer of theirs for twenty years and they have always been very helpful and professional. A truly first class team from the way they started to now. Service and knowledge abound at Masterpiece lighting, they are the best in town hands down. Gabe

I was in and out quickly and left with a working chandelier. The low cost for their expertise and resolving the issue was a nice surprise.

it is THE store, if they do not have it, it does not exist. Very friendly service, top of the line products. Will be back

Masterpiece has an incredible selection of high quality hardware, but what really sets it apart is the dedication of their highly knowledgeable team. They are always willing to help and take the time to figure out a problem and find a cost-effective solution. Thanks Masterpiece!

I worked directly with Mark Rivers and he took customer service and professionalism to the next level. We ran into a couple of delivery issues with the vendor who was providing one of the fixtures we ordered not at all a reflection on Masterpiece, it was all the vendor’s fault and Mark took care of everything, made it a priority, and kept us updated via text every step of the way until the issue was resolved. Both the pre-sale and post-sale experience was exemplary, and I’ll never buy lighting from anybody else again.

I worked with Jessica Kist on a few replacements in my personal home and she was great. Even though I told her exactly what I thought I wanted, she knew better and quickly processed everything I told her in order to find products that I love, and of course were nothing like what I told her I wanted. She gave great advise and I am super happy with my lights and fans. Jessica called to arrange delivery of my purchases to my home as soon as they arrived at Masterpiece. Since then, she is my go to recommendation for real estate clients with lighting needs. She works with any budget and responds efficiently and thoroughly. I will use and recommend Jessica at every opportunity.

I've bought light multiple fixtures from Masterpiece over the years for kitchen and bath. Recently, one of my kitchen pendant lights that I've had for years stopped working. My DIY repair worked for a while, but after that failed I brought the fixture in. Marsha and Phil were both extremely helpful. Phil did a great job troubleshooting the problem, and made the repair with a brand new part at no extra charge. He even gave me a replacement glass globe to cover the bulb I had broken the original years ago. Great service and very helpful all around. Happy to have the fixture working again like new. I highly recommend Masterpiece for both its products and service.

We purchased a Moroccan chandelier and thought we would need to convert it from 220 to 110...within minutes Phil tackled the job installing the bulbs we needed ! Thanks Phil and Masterpoece for a great experience and we will be sure to keep you in mind for our future electrical and lighting needs! Keep up the good work Phil!

I took my Visual Comfort Billiard ceiling light to the Mid-Town location today because it had issues with the wiring and one of the bulb sockets. I had previously visited them before Christmas when they were able to find a replacement socket for the piece, but fixing the wiring was beyond me. Phil worked on it for nearly an hour and was abe to fix it and tested it to make sure that it worked. This was a complimentary service even though I myself had not purchsed the fixture originally. Above and beyond service. Thank you again!

ASK FOR LINDA! I absolutely adored working with Linda on a renovation project for a house flip I was working on. She was super accommodating, knowledgeable, and just a blast to hang out with during our time together. She's currently working on finding some lighting for my personal home. Would 100% recommend the company, and especially her! Thanks, Linda!